Retail Floor Associate: Customer Service & Merchandising

Walmart; North Vancouver; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a General Merchandise Associate to deliver exceptional customer service, assist customers with product selection, and maintain organized, clean, and safe sales floors. You will stock, rotate, and display merchandise while supporting front-end operations.

The role emphasizes friendly customer interactions, accurate shelving, and collaboration with team members to ensure store standards and safety guidelines are followed.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong communication and interpersonal skills.
• Able to greet customers and promote products/services.
• Capable of stocking, organizing, and rotating merchandise.
• Maintain a safe, clean work area and follow safety procedures.

Responsibilities

• Greet customers and assist with product selection and purchases.
• Cover assigned sales floor areas and ensure visibility of featured products.
• Zones and rotates merchandise, and prepares modular setups as needed.
• Move feature merchandise to designated display locations.
• Re-stock shelves and assist with front-end coverage when required.
• Coordinate with teammates to maintain floor coverage and cleanliness.
• Follow safety procedures and complete required safety logs.
• Maintain displays, fixtures, and signage in good condition.

Skills

Customer service

Communication

Floor coverage

Merchandise stocking

Safety awareness

Job description

Walmart Canada is seeking a General Merchandise Associate to deliver exceptional customer service, assist customers with product selection, and maintain organized, clean, and safe sales floors. You will stock, rotate, and display merchandise while supporting front-end operations.

The role emphasizes friendly customer interactions, accurate shelving, and collaboration with team members to ensure store standards and safety guidelines are followed.