Retail Expert - Clienteling Specialist

Mercor; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Mercor is hiring for Retail / Clienteling professionals to review, assess, and provide structured feedback on domain-specific documents. The role emphasizes quality, accuracy, and relevance, leveraging analytical skills and domain expertise in high-impact evaluation projects.

The ideal candidate will hold a bachelor’s degree, have 2+ years in a relevant domain, and possess excellent written communication. Proficiency with Excel, PowerPoint, and Word is essential.

Qualifications

• Bachelor’s degree required.
• 2+ years in a relevant domain.
• Strong analytical and written communication skills.

Responsibilities

• Review, assess and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy and relevance of materials.
• Follow structured guidelines to maintain consistency.

Skills

Excel

PowerPoint

Word

Document analysis

Attention to detail

Experience in relevant domain (2+ yrs)

Education

Bachelor’s degree (minimum)

Job description

Overview

We are hiring Retail / Clienteling professionals with experience in retail, luxury goods, or client-facing sales environments. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)

• At least 2+ years of professional experience in a relevant domain

• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word

• Strong document analysis and review skills

• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada