Retail Expert - Clienteling Specialist

Mercor; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Obsidian is seeking Retail / Clienteling professionals to join our evaluation team in Toronto. You will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

Ideal candidates have at least 2 years in retail or client-facing roles, strong analytical and written communication skills, and proficiency with Excel, PowerPoint, and Word. This role offers a focused, detail-oriented environment and clear guidelines.

Qualifications

• Bachelor’s degree (minimum).
• At least 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.
• Strong proficiency in Excel, PowerPoint, and Word.
• Strong document analysis and review skills.
• Attention to detail and ability to follow structured guidelines.

Skills

Excel

PowerPoint

Word

Document analysis

Attention to detail

Education

Bachelor’s degree

Job description

Overview

We are hiring Retail / Clienteling professionals with experience in retail, luxury goods, or client-facing sales environments. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)




• At least 2+ years of professional experience in a relevant domain




• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word




• Strong document analysis and review skills




• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada