Retail Experience Administrator (up to 12 month term)

Stride-Credit-Union-Limited; Portage la Prairie; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible work options

Extended health, dental and vision

Employee banking benefits

Professional development opportunities

Job summary

Stride Credit Union in Portage la Prairie, MB is seeking an Administrative Assistant to support lending teams by ensuring files are complete, processing registrations and discharges, and setting up and maintaining payments.

You will maintain loan and business account files, resolve routine member issues, and collaborate with staff to deliver friendly, efficient service. A high school diploma and 1–3 years in a financial/office setting are required.

Qualifications

• High school diploma or equivalent with 1-3 years within a financial institution or similar office environment.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Provide administrative support to lending teams ensuring all files are complete and security is in place, including processing registrations and discharges and setup/maintenance of payments.
• Maintain loan files, business account files and related documentation while adhering to policy and security procedures.
• Resolve routine problems with members' loan accounts referred by members or branch staff.
• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.
• Contribute to team results by listening, spotting opportunities and partnering with Stride team members to meet members' financial needs.
• Build a strong understanding of how Stride Credit Union assists in providing financial well-being to members.

Skills

Attention to detail

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Job Details

Posting Details

• Posted on October 16, 2026

Locations

Showing 1 location Portage la Prairie, MB R1N1T9, CAN

• On-site
• Administration
• Full-Time
• Requisition #: RETAI001056

Description

What you’ll get to do:

• Provide administrative support to the lending teams ensuring all files are complete and security is in place as required. This includes managing follow-up, processing registrations and discharges, and the set‑up and maintenance of payments, among other duties.
• Maintain loan files, business account files and related documentation while adhering to loan policy and security procedures
• Resolve routine problems with members’ loan accounts referred by members or other branch staff
• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment
• Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members’ financial needs
• Continue to build a strong understanding of how Stride Credit Union assists in providing financial well‑being to our members

Who we are looking for:

• You have a high school diploma or equivalent with 1-3 years within a financial institution or similar office environment.
• You have a strong attention to detail.
• You can manage multiple competing priorities, pivoting to the highest priority items.
• You’re a strong team player, willing to do what it takes to help the team succeed.

Why join Stride Credit Union?

We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

• Flexible work options
• Extended health, dental and vision benefits
• Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)
• Opportunities for professional development and career growth

Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply. If you require accommodation related to the materials or activities used throughout the selection process, please let us know. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Monday, October 26