Retail Execution Manager

Canadian Tire Financial Services; Canada; On-site; CAD 64,000 - 106,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Career growth opportunities

Job summary

Canadian Tire Financial Services is seeking a Retail Execution Manager to lead a field operations team across multiple regions in Canada. You will drive operational excellence, partner with RVP, and ensure alignment with corporate priorities while maintaining customer-centric standards.

The role requires strong leadership, travel readiness, data interpretation, and the ability to translate strategies into actionable plans.

Qualifications

• Minimum of 10 years in operational experience in Canadian Tire or equivalent retail.
• 5 years of people management experience.
• Required to travel extensively within and, at times, outside of assigned region.
• Demonstrated ability to influence outcomes without authority.
• Strong written and verbal communication skills.
• Understanding the financial levers of a retail store.

Responsibilities

• Lead with integrity, authenticity and empathy to foster a customer-centric brand standard across the region.
• Oversee a field team, ensuring effective leadership, development and alignment with goals.
• Partner with the Regional Vice President on operational goals in the market.
• Maintain ethical, collaborative relationships between Dealers and Corporation.
• Champion the True North Strategy to enhance the customer experience.
• Collaborate with RVP to build regional priorities and capacity for corporate plans.

Skills

Field Leadership

People Management

Retail Operations

Travel Ready

Data Analysis

Communication

Job description

Retail Execution Manager# Careers## Retail Execution ManagerApply: Mobile Location Ontario [F009]: Full time: Posted Today: JR165699**What you'll do**A successful Field Operations Manager will have a strong understanding of Canadian Tire retail operations and the Dealer model. The Field Operations Manager leads with integrity, authenticity, and empathy to foster a customer-centric brand standard that is fairly and consistently applied across their region. They are resilient, curious, self-driven, and committed to continuous development to remain at the forefront of retail excellence. In addition, you will oversee a field team, ensuring effective leadership, development, and alignment with organizational goals. Partnering with the regional vice president on operational goals in the market.* Maintain an ethical and collaborative relationship between the Dealers and Corporation.* Champion the execution of Canadian Tire’s True North Strategy, prioritizing Customers at the Core to enhance the overall customer experience.* Partner directly with RVP building regional priorities and capacity to help plan and achieve corporate priorities.* General understanding of the market, demographics, and competitive landscape.* Ensure aligned corporate objectives are understood through written, verbal, and in-person communication.* Lead and support a team of Retail Execution Managers, ensuring alignment with strategic goals and operational excellence.* Drive team engagement and accountability through regular communication, feedback & performance tracking while acting as the primary escalation point for Retail Execution Managers.* Develop and maintain strong operational expertise, ensuring the team is proficient in all operational programs and processes.* Build strong partnerships with Regional Vice Presidents to drive strategic alignment & priorities across the region.**What you bring*** A self-driven leader with the ability to work independently, prioritize time and tasks across multiple locations through strong time management and organizational skills.* Takes personal accountability to resolve or identify issues, concerns, and challenges escalated from the store and field team.* Ability to recommend effective solutions and leverage additional resources to overcome operational challenges in all areas of the business.* Provide constructive feedback on barriers to the adoption of corporate programs and offer recommendations to overcome these barriers to key stakeholders.* Strong capability to lead in an ambiguous environment and create clarity out of complexity.* Strong collaboration and timely effective communications skills.* Demonstrated experience in leading and developing a high performing operational field team.* Curious forward thinker about store operational trends in the industry.* Minimum of 10 years in operational experience in Canadian Tire or equivalent retail.* 5 years of people management experience.* Required to travel extensively within and, at times, outside of assigned region.* Demonstrated ability to influence outcomes without authority.* Ability to interpret data, gain insights, and provide recommendations.* Understanding the financial levers of a retail store.* Ability to manage and adhere to a travel expense policy.* General understanding of current and emerging technology.* Strong written and verbal communication skills.* Proven experience in leading and developing high-performing teams.* Experience leading field teams across multiple regions.* Strong interpersonal and leadership skills to effectively manage and develop team members.* A valid driver’s license and access to a vehicle are required.We’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives, Continuing Education Programs* Other perks to support your well-being* Career growth opportunities and product discounts**Broadband Salary Range:** $64,000 – 106,000.Our typical *hiring range*is between $64,000 and $85,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.#LI-NV1This posting represents an existing vacancy within our organization.