Manager, Changeover Operations (18 Month Contract)

Canadian Tire Corporation; Marathon; On-site; CAD 56,000 - 92,000; Full time

Benefits offered by this job

Career growth opportunities

Product discounts

Broadband

Job summary

Canadian Tire Corporation, Limited, in Canada is seeking a Changeover Manager to lead a national team of Changeover Consultants and ensure the accurate, fair, and efficient transfer of assets during dealer changeovers.

The role emphasizes policy development, operational excellence, and collaboration with cross-functional teams and third-party vendors to modernize the Changeover lifecycle across the country.

Qualifications

• Post-secondary education or equivalent experience preferred.
• Minimum 5 years of team leadership experience.
• Proven judgement and integrity in decision making.
• Experience in process design and change-management implementation.
• Excellent verbal and written communication skills.
• Proficient with Outlook, Excel and PowerPoint; strong MS Office skills.
• Team-building, coaching and mentoring abilities.
• Detail-oriented with strategic thinking and planning.
• Mediation skills to resolve conflicts among dealers and stakeholders.
• Experience working with dealer/franchisee networks.
• A valid driver’s license is required; travel across Canada is expected.

Responsibilities

• Lead a team of Dealer Changeover Consultants across Canada.
• Oversee high-value asset and inventory transfers between Dealers.
• Partner with Changeover Committee to shape strategies and policies.
• Drive process improvements to increase efficiency and reduce friction.
• Mentor staff and manage budgets within Changeover operations.

Skills

Team leadership

Process design

Change management

Communication

Detail-oriented

Strategic thinking

Mediation

Dealer/franchisee network

Valid driver’s license

Willingness to travel

Integrity/Judgement

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Job description

What you\'ll do

"Mobility" is a fundamental pillar of our Dealer network, as it empowers each Dealer to advance based on their potential and ambition, transitioning from smaller to larger stores. The Changeover process is the manner by which Dealers buy and sell inventory and assets from one store to another as part of the mobility process. Each transaction entails the significant financial transfer of assets and inventory between Dealer’s, and is achieved by way of the Changeover Policy and Procedure process. The Changeover Team consists of 2 Operations Manager’s, with each overseeing a team of multiple direct reports. With a “Dealer First” approach, these Manager’s will be accountable for the day-to-day operations to support the entire Changeover lifecycle, from the announcement of a Dealer accepting a new store to Finalization. Managers will assist in the mediation of variance and ensure that Changeovers meet the highest standards of being factual, fair, and frictionless. Working in partnership with the Changeover Committee, the Managers also contribute to the development and implementation of Changeover strategies, policies and practices, working collaboratively with the Manager of Changeover Capabilities. Manage and increase the effectiveness and efficiency of the Changeover lifecycle, through improvements to the overall process. Play a significant role in long-term planning, including an initiative geared toward operational excellence and enhancing capacity through modernization. Lead a team of Dealer Changeover Consultants to execute the Dealer Changeover process nationally. Oversee the transfer of multi-million dollar business transactions between Dealers. Research new technologies and alternative methods of efficiency. Mediate and resolve unresolved matters between the participants of the transaction within the confines of the Changeover policy. Facilitate the Finalization process involving existing and retiring Dealers. Uphold a strong integrity of asset listing accuracy for every Changeover. Provide advice and education to Dealers throughout the Changeover process. Support and coordinate with various cross-functional departments. Coordinate the Changeover schedule with third-party vendors. Work collaboratively with the CTDA and Dealer Changeover Committee. Exercise informative, data-driven decision-making authority, with the sole avenue for appeal being the Dealer Changeover Committee. Provide strong people leadership and development, while ensuring budget management processes are followed.

What you bring

• Post-secondary education or equivalent experience is an asset
• Minimum of 5 years of team leadership experience
• A reputation for sound judgement and integrity
• Experience in process design and change-management implementation
• Excellent verbal and written communication skills
• Strong knowledge of Microsoft Office, including with Outlook, Excel, and PowerPoint
• Team building, coaching and mentoring skills
• Detail-oriented & strategic thinking processes
• Strong mediation abilities
• Previous working roles that involve the Dealer/franchisee network
• A valid driver's license is required
• Travel will be required across Canada

We’re always looking for great talent! In addition to competitive pay, we offer:

• Career growth opportunities and product discounts Broadband
• Salary Range: $41.00– $67.00/hr.
• Our typical hiring range is between $41.00– $54.00/hr.
• Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements.
• For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

#LI-NV1

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can. We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.