Retail & ERP Systems Analyst: Integrations & NetSuite Lead

Pacific Smoke International; Markham; Hybrid; CAD 85,000 - 95,000; Full time

Benefits offered by this job

Group benefits from day 1

Year-end performance bonus

3 weeks of vacation

Hybrid work (four days in office)

Awards for top performers

Job summary

Pacific Smoke International (PSI) in Markham is seeking a Retail & ERP Systems Analyst to own and scale PSI's retail technology ecosystem, including NetSuite ERP, data integrations, and partner onboarding. You will work across API-driven integrations, data synchronization, and business applications to enable reliable reporting and operational excellence within our IT Services team.

The role emphasizes collaboration with Marketing, Sales, Data & Analytics, and other teams to translate

Qualifications

• Bachelor's degree or higher in IT/CS/IS/Business Systems or related field.
• 3+ years supporting ERP, retail tech, business applications, or system integrations.
• ERP systems experience; Oracle NetSuite experience strongly preferred.
• Experience with APIs, system integrations, databases, and data synchronization.

Responsibilities

• Take day-to-day technical ownership of PSI's retail technology applications and integrations.
• Support expansion and operation of retail technology solutions.
• Manage onboarding and integration of new business partners.
• Monitor integrations, data synchronization, system health, and data quality.
• Investigate and resolve application, integration, API, and data synchronization issues.
• Coordinate troubleshooting with partners, internal teams, and external providers.
• Maintain technical documentation, configurations, and support procedures.
• Identify recurring issues and implement improvements for reliability and scalability.
• Collaborate with Marketing, Sales, Data & Analytics to translate requirements into tech solutions.
• Coordinate development, testing, deployment, and ongoing support of enhancements.

Skills

ERP systems

Retail technology

APIs

SQL

Data synchronization

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Systems, or a related field

Tools

Oracle NetSuite

Job description

Pacific Smoke International (PSI) in Markham is seeking a Retail & ERP Systems Analyst to own and scale PSI's retail technology ecosystem, including NetSuite ERP, data integrations, and partner onboarding. You will work across API-driven integrations, data synchronization, and business applications to enable reliable reporting and operational excellence within our IT Services team.

The role emphasizes collaboration with Marketing, Sales, Data & Analytics, and other teams to translate