Retail Department Lead – Deli & Merchandising

myview; Nanaimo; On-site; CAD 48,000 - 58,000; Full time

Job summary

Real Canadian Superstore is hiring a Department Manager to oversee a store department's daily operations and drive sales and profitability. The role emphasizes training, merchandising, and efficient stock management to meet targets and ensure customer satisfaction.

You will lead a team, manage schedules including nights and weekends, and collaborate with other departments to support overall store performance. This is a dynamic role in a busy retail environment.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Previous retail management experience in departmental or specialty store settings.
• Strong leadership and interpersonal skills with ability to motivate and develop associates.
• Excellent organizational and time management skills; ability to work a flexible schedule.

Responsibilities

• Oversee the day-to-day operations of a specific department within a store.
• Ensure the department meets or exceeds sales and profitability goals.
• Train and develop department associates in customer service, product knowledge, and merchandising.
• Ensure merchandise is stocked, displayed, and priced appropriately.
• Monitor inventory levels and coordinate with other departments for timely replenishment.
• Maintain a clean and safe department for customers and employees.
• Manage departmental expenses and assist in budget preparation.
• Communicate with store management and other department managers to achieve store-wide goals.
• Lead, coach and motivate colleagues to improve productivity and retention.
• Build and lead diverse teams that foster inclusiveness and belonging.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Microsoft Office

Retail operations knowledge

Customer service

POS systems

Inventory management

Education

High school diploma or equivalent

Some college coursework preferred

Tools

POS systems

Inventory management software

Job description

Real Canadian Superstore is hiring a Department Manager to oversee a store department's daily operations and drive sales and profitability. The role emphasizes training, merchandising, and efficient stock management to meet targets and ensure customer satisfaction.

You will lead a team, manage schedules including nights and weekends, and collaborate with other departments to support overall store performance. This is a dynamic role in a busy retail environment.