Retail Customer Service Representative

The Brick; Vancouver; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Retail Customer Service Representative to join their team in Vancouver. The ideal candidate will have a strong customer service focus, excellent communication skills, and the ability to multitask. This full-time position offers opportunities for career growth and a comprehensive benefits package, including health and dental services. If you have a customer-first attitude and enjoy problem-solving, apply today!

Benefits

Health, Dental and Paramedical Services

Competitive remuneration package

Career progression potential

Employee discounts

Qualifications

• Strong customer service focus and team oriented.
• Exceptional communication skills, both written and verbal.
• Flexibility to work all shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions.
• Promote customer loyalty by providing exceptional support.
• Follow up with customers to identify and support their needs.

Skills

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Retail Customer Service Representative role at The Brick

1 week ago Be among the first 25 applicants

Join to apply for the Retail Customer Service Representative role at The Brick

Is this job for you?

Do you believe in putting the customer first?

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned
  
  

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required
  
  

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.
  
  

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at The Brick by 2x

Richmond, British Columbia, Canada 2 weeks ago

Richmond, British Columbia, Canada 2 weeks ago

Richmond, British Columbia, Canada 2 weeks ago

Centralized Call Centre Representative (Remote)

Burnaby, British Columbia, Canada 8 months ago

Surrey, British Columbia, Canada 2 weeks ago

Specialist, Customer Service Representative

Burnaby, British Columbia, Canada 1 week ago

Work From Home - Customer Service Sales - Delta, BC

Delta, British Columbia, Canada 3 months ago

Burnaby, British Columbia, Canada CA$52,000.00-CA$55,000.00 1 day ago

Delta, British Columbia, Canada 2 days ago

Burnaby, British Columbia, Canada 2 weeks ago

Langley, British Columbia, Canada 3 weeks ago

Surrey, British Columbia, Canada $50,000.00-$60,000.00 1 week ago

Sunshine Coast F, British Columbia, Canada 2 weeks ago

Coquitlam, British Columbia, Canada 4 days ago

Burnaby, British Columbia, Canada 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.