Retail Customer Service Representative

LFL Group; Grande Prairie; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Customer Service Associate to join their service team in Grande Prairie. The ideal candidate will possess excellent communication skills and a team-oriented attitude while handling customer inquiries and promoting loyalty. This full-time role offers a competitive benefits package and opportunities for career advancement.

Benefits

Comprehensive benefits package

Career progression potential

Dynamic work environment

Qualifications

• Team oriented character.
• Exceptional written and verbal communication skills.
• Ability to multitask and maintain organization.

Responsibilities

• Respond to customer inquiries and offer solutions.
• Follow up with customers to identify their needs.
• Promote customer loyalty by providing exceptional support.

Skills

Customer Service

Communication

Typing

Data Entry

Basic Math

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Do you believe in putting the customer first

Do you love to solve problems and create solutions

The Brick is actively seeking to expand our service team. As a Customer Service Associate you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts including evenings and weekends as required

Why The Brick

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

If youd like to apply for this role please contact our recruitment team at

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

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