Retail Customer Service Representative

The Brick; Barrie; On-site; CAD 30,000 - 45,000; Full time

Job summary

The Brick is seeking a Customer Service Associate to join their service team in Barrie, Ontario. Candidates should be enthusiastic with a customer-focused attitude, and willing to work various shifts, including evenings and weekends. This role promises a rewarding experience in a dynamic retail environment, offering career progression and a supportive team atmosphere.

Benefits

Flexible and comprehensive benefits package

Competitive remuneration package

Access to ongoing personal and professional development

Qualifications

• Exceptional communication skills, both written and verbal.
• Ability to multitask and maintain organization.
• Flexibility to work all shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries courteously and professionally.
• Promote customer loyalty by providing exceptional support.
• Review and follow up on order reports daily.

Skills

Team oriented

Communication

Multitasking

Organization

Customer Focus

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at

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