Retail Customer Service Coordinator Full Time Winners - Quinte Mall

TJX Canada – Winners, Marshalls, HomeSense; Belleville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic retail environment as a Retail Customer Service Coordinator at Winners in Belleville. Engage with customers, manage store activities, and ensure high service standards. This full-time role offers growth opportunities in a collaborative workplace.

Benefits

Merchandise discounts for employees and family

Support programs for healthy living

Dedicated training and development resources

Qualifications

• 1-2 years relevant retail or service experience preferred.
• Strong problem-solving and customer service skills.

Responsibilities

• Maintain high-quality customer service and operational standards.
• Train staff on merchandise presentation and customer service excellence.
• Create impactful displays to influence sales.

Skills

Problem Solving

Verbal Communication

Written Communication

Active Listening

Customer Service

Education

High School diploma

Job description

Retail Customer Service Coordinator Full Time Winners - Quinte Mall

Join us as a Retail Customer Service Coordinator at Winners, located in Quinte Mall. This full-time role offers an exciting opportunity to engage with customers and work with retail products in a dynamic environment.

About TJX Canada

At TJX Canada, every day is an opportunity for growth and achievement. We foster a diverse, collaborative workplace and are committed to inclusion and development. Join our team across Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls—and make a meaningful impact. We are an equal opportunity employer.

Job Description

The Opportunity: Our associates bring our business to life by engaging with customers and handling various store tasks, from transactions to merchandising. If you’re passionate about teamwork and thrive in a fast-paced setting, this role is ideal for you.

What You'll Discover

• An inclusive culture
• Dedicated training and development resources
• Merchandise discounts for employees and family
• Support programs for healthy living

Key Responsibilities

• Maintain high-quality customer service and operational standards.
• Communicate updates and train team members on policies.
• Plan, prioritize, and direct store activities with management support.
• Train staff on merchandise presentation and customer service excellence.
• Coordinate merchandise movement and ensure visual standards.
• Create impactful displays to influence sales and brand presentation.

Qualifications

• 1-2 years relevant retail or service experience (preferred).
• High School diploma or equivalent.
• Strong problem-solving, verbal, written, and active listening skills.
• Exceptional customer service skills and technical knowledge of register operations.
• Ability to manage a warehouse environment.

Additional: Candidates aged 18+ will undergo a criminal record check.

Location & Compensation

Address: 390 North Front Street, Belleville, ON
Store: CAN Winners Store 0292
Hourly Range: $19.20 - $24.00/hour (may vary based on experience and market conditions).

Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Retail

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