Retail Customer Service Coordinator full time Winners Parkplace

TJX Canada – Winners, Marshalls, HomeSense; Barrie; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading off-price retailer as a Retail Associate at Winners. Engage with customers, manage merchandise, and contribute to a vibrant team culture. With opportunities for growth and a supportive environment, this role is perfect for those passionate about retail and customer service.

Benefits

Merchandise discount for associates and family members

Dedicated training and on-the-job resources

Associate and Family Assistance Program

Qualifications

• 1-2 years of relevant retail or service industry experience preferred.
• Strong problem-solving and communication skills.
• Exceptional customer service skills.

Responsibilities

• Support high-quality customer service and operational standards.
• Train and develop associates on merchandise presentation.
• Create inspirational displays to influence sales.

Skills

Problem-solving

Communication

Customer service

Education

High School diploma or equivalent

Job description

Winners

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls—you’ll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. We are an equal opportunity employer committed to inclusion and accommodation for all individuals.

Job Description

The Opportunity

Our Associates bring our business to life. Working in our stores, you'll engage with customers and work with exciting products daily. Your contributions, from handling transactions to merchandising displays, will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast-paced environment, this role could be perfect for you!

What You'll Discover

• An inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What You'll Do

There is a variety of responsibilities in this role, including Merchandise Processing, Visual Merchandising, and Customer Service. Key responsibilities include:

• Supporting a culture of high-quality customer service by maintaining operational standards, communicating updates, and training Associates on policies and procedures.
• Planning, prioritizing tasks, and providing direction to Associates in collaboration with management.
• Training and developing associates on merchandise presentation and customer service, fostering collaboration and continuous improvement.
• Enhancing the shopping experience by coordinating merchandise movement and ensuring the sales floor is visually appealing and standards are met.
• Creating inspirational displays in high-impact areas to influence sales and trends, supporting the store's fashion, brand, and value strategy.

For more details, click HERE.

What You'll Need

To start your career with us, you should have:

• Minimum 1-2 years of relevant experience; retail or service industry experience preferred
• High School diploma or equivalent
• Strong problem-solving and communication skills (verbal, written, active listening)
• Exceptional customer service skills, including identifying customer and associate needs, and technical knowledge of register operations
• Ability to set up and maintain a warehouse environment

Additional info: Candidates aged 18+ will undergo a criminal record check.

Address

30 North Village Way Unit 1, Barrie ON

Location

CAN Winners Store 0325

Hourly range: $19.20-$24.00/hour. The offered pay may vary based on skills, experience, and market conditions.