Retail Customer Service Coordinator full time Winners Parkplace

Winners; Barrie; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading off-price retailer as a Store Associate in Barrie. Engage with customers and handle merchandise in a dynamic environment. You'll support customer service excellence and contribute to store operations, while enjoying a culture of inclusion and growth.

Benefits

Merchandise discount for associates and family

Associate and Family Assistance Program

Dedicated training and on-the-job resources

Qualifications

• 1 to 2 years relevant experience; retail or service industry experience preferred.

Responsibilities

• Supporting a culture of high-quality customer service.
• Training and developing associates on merchandise presentation.
• Enhancing the shopping experience by coordinating merchandise.

Skills

Customer Service

Problem Solving

Communication

Education

High School diploma or equivalent

Job description

Winners

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

The opportunity

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast-paced environment, this role could be perfect for you!

What you'll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you'll do

There's a variety of responsibilities including Merchandise Processing, Visual Merchandising, and Customer Service. Here are some key duties:

• Supporting a culture of high-quality customer service by maintaining operational standards, providing clear communication on updates and changes, and training Associates in service area policies and procedures.
• Planning, prioritizing tasks, and providing direction to Associates in collaboration with the management team.
• Training and developing associates on merchandise presentation and customer service excellence, fostering collaboration and continuous improvement.
• Enhancing the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
• Contributing to sales and trend influence by creating inspirational displays in high-impact areas, supporting the store's fashion, brand, and value strategy through dynamic feature changes.
• For more details, click HERE

What you'll need

To start your career with us, you'll have:

• Minimum of 1 to 2 years relevant experience; retail or service industry experience preferred
• High School diploma or equivalent
• Strong problem-solving and communication skills, including verbal, written, and active listening
• Exceptional Customer Service skills with the ability to identify customer and Associate inquiries and needs; strong technical knowledge of register operations
• The ability to set up and maintain a warehouse environment

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Address:

30 North Village Way Unit 1

Location:

CAN Winners Store 0325 Barrie ON

Hourly range: $19.20-$24.00 / hour *This represents the expected hiring range and may not reflect the full pay range. The actual pay rate may be higher depending on skills, experience, and local labor market demands.