Retail Customer Champion (Consumables)

Walmart Canada; Whitby; On-site; CAD 2,057,000 - 2,930,000; Full time

Job summary

Walmart Canada in Whitby, ON is hiring a Consumables Associate to support the busy sales floor. You will help customers, stock shelves, and ensure a safe, clean shopping environment while working as part of a collaborative team.

The role emphasizes customer service, merchandise flow from backroom to sales floor, and accurate handling of returns and displays. Minimum age 16, starting pay 18.10 CAD per hour.

Qualifications

• Must be 16 years or older.

Responsibilities

• Greet all customers in a polite and friendly manner.
• Assist customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Teamwork

Communication

Job description

Walmart Canada in Whitby, ON is hiring a Consumables Associate to support the busy sales floor. You will help customers, stock shelves, and ensure a safe, clean shopping environment while working as part of a collaborative team.

The role emphasizes customer service, merchandise flow from backroom to sales floor, and accurate handling of returns and displays. Minimum age 16, starting pay 18.10 CAD per hour.