Retail Consultant | Aesop Eaton Centre | Seasonal Part-Time

L'OREAL GROUP; Toronto; On-site; CAD 125,000 - 150,000; Part time

Job summary

A leading beauty company in Toronto is seeking a Retail Consultant for a seasonal part-time position. You will engage with customers, guide them through product offerings, and create a unique experience through personal interactions. Ideal candidates should have experience in customer service, effective selling skills, and a flexible schedule, including weekends and holidays. This role promotes professional development and a creative, inclusive workplace.

Benefits

Professional development opportunities

Employee wellbeing initiatives

Community engagement activities

Qualifications

• Experience in a customer service role.
• Ability to drive commercial outcomes.
• Open mindset with curiosity to understand diverse perspectives.
• Availability for at least 3 full days including weekends.

Responsibilities

• Welcome and guide customers to relevant products.
• Demonstrate products to address customer needs.
• Contribute to a positive and inclusive customer experience.

Skills

Customer service experience

Effective selling skills

Strong communication skills

Problem-solving skills

Empathy and interpersonal relationship management

Job description

Overview

Retail Consultant | Aesop Eaton Centre | Seasonal Part Time

Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What we are looking for

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• Ability to consistently introduce Aesop products to clients through hand demonstrations.
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance, and home categories (advantageous)
• Successful applicants will be available for at least 3 full days, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.

Whats on offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization. We actively encourage everyone to consider becoming a part of our journey.