Retail CCTV Monitoring Officer | Security Control Room

UNAVAILABLE; Surrey; On-site; CAD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid training and career development

Opportunities for career advancement

Supportive team environment

Comprehensive benefits, where provided

Job summary

Allied Universal is seeking a reliable Security Control/Monitor Guard to join our team in a retail environment in Surrey, BC. The role watches CCTV and security systems, manages site security, responds to incidents, and helps keep clients, employees, and visitors safe.

The ideal candidate has at least two years of security experience, CCTV monitoring experience, and strong communication in English. Must hold a BC Security Worker Licence and be available for weekdays and weekends on a 12:00–22:00

Qualifications

• Minimum 2 years of security experience, preferably in a control room, dispatch, commercial, or retail environment.
• Previous CCTV monitoring experience is required.
• Valid BC Security Worker Licence.
• Strong verbal and written English communication skills.
• Proficiency in Microsoft Office and Google Workspace.
• Excellent observation, problem-solving, organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Availability to work the required schedule, including weekends and holidays as needed.

Responsibilities

• Monitor CCTV, alarms, and security systems to identify and respond to potential security concerns.
• Conduct site patrols and control access to the property.
• Respond to incidents, emergencies, and security breaches in accordance with established procedures.
• Maintain accurate incident reports and daily activity logs.
• Communicate effectively with clients, visitors, supervisors, and emergency responders.
• Escalate critical incidents and follow all site-specific security procedures.
• Deliver professional customer service while maintaining a safe and secure environment.

Skills

CCTV monitoring

Security experience

Communication skills

Microsoft Office

Google Workspace

Education

BC Security Worker Licence

Tools

CCTV systems

Access control

Job description

Allied Universal is seeking a reliable Security Control/Monitor Guard to join our team in a retail environment in Surrey, BC. The role watches CCTV and security systems, manages site security, responds to incidents, and helps keep clients, employees, and visitors safe.

The ideal candidate has at least two years of security experience, CCTV monitoring experience, and strong communication in English. Must hold a BC Security Worker Licence and be available for weekdays and weekends on a 12:00–22:00