Retail Associate (Silk and Snow Showroom)

Bed Bath & Beyond; Toronto; On-site; CAD 18,720 - 22,880; Full time

Benefits offered by this job

Competitive benefits package

Employee discount

Career growth opportunities

Job summary

Bed Bath & Beyond is looking for a dedicated Retail Associate in Toronto to enhance the customer experience. This full-time role at the Silk & Snow showroom requires engaging with customers to identify their needs and promote quality products.

The ideal candidate should have 1-3 years of experience in sales or retail, along with a positive attitude and willingness to learn. Benefits include competitive commission, health coverage, and growth opportunities within the company.

Qualifications

• 1-3 years of experience in Sales, Retail, or Customer Service is preferred.
• Positive attitude and strong customer focus.
• Available to work days, evenings, and weekends.

Responsibilities

• Engage with customers, identify needs, and promote products.
• Maintain visual appeal and product presentation in the store.
• Assist customers through email, phone calls, and live chat.

Skills

Sales experience

Customer service focus

Critical thinking

Problem-solving

Job description

Retail Associate (Silk and Snow Showroom)

We’re looking fora Retail Associateto be at the heart of the customer experience. This unique position will allow you to work at the Silk & Snow storefront. ThisFull-time industry leadingrole, withbase salaryandcommissions,will motivate and empower you to go above and beyond to make a difference in the lives of our customers.

Location

670 Caledonia Road - York, ON - M6E 4V9

As a Retail Associate you will:

• Engage with customers to identify their needs and wants, promote our quality products and service offerings
• Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
• Work together as part of the Sales team to exceed goals and expectations
• Assist customers across our other Sales channels, such as emails, phone calls and live chat
• Participate in visual directives in accordance with company product launches, including but not limited to setting displays, merchandising products, and maintaining pricing signage
• Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability
• Be responsible for ensuring that the story behind our brand gets communicated to our customers
• Create and curate a comfortable environment for customers to experience our products and learn about our brand
• Assist the Sales department with other tasks as deemed necessary

The Qualifications and Experience we like to see:

• Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person
• A positive, optimistic attitude and a strong customer focus
• Be ambitious and willing to commit to continuous education and learning
• Available to work: days, evenings and weekends
• Critical thinking skills and the ability to tackle problems on your own
• You are driven to constantly improve yourself and the experience you manage

Why our team members enjoy working with us:

• This position offers abase pay salary of $20,800.00 plus competitive commissionas well as monetary bonuses for meeting monthly targets.There are no limits to your earning potential!
• We prioritize diversity and inclusivity in our company culture
• Growth opportunities with an emphasis on hiring from within
• You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
• You can access our learning platform with lots of free courses taught by experts to support your personal and professional development
• We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision
• Employee discount on all products
• Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
• We foster a healthy work-life balance with our company's supportive environment
• This is not just a job but a CAREER with potential opportunities for growth and advancement

Additional Information

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.