Retail Associate - Part-Time, Customer Experience

Columbia Sportswear Company; Richmond; On-site; CAD 22,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

EAP program

Job summary

Columbia Sportswear Canada is seeking a part-time Retail Associate to deliver exceptional in-store experiences and help customers with product questions and recommendations. You will assist with stock, merchandising, and checkout, while promoting our loyalty program and store standards.

Minimum age 16+ and no strict education requirements; 2 years or less in related roles is acceptable. A flexible retail schedule and employment accommodations are available as needed.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service and respond to consumer questions or issues.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Perform cash register transactions (sales, returns, exchanges, loyalty program).
• Contribute to store profitability by handling product flow accurately and efficiently.

Skills

POS systems

Customer service

Sales skills

Education

High School Diploma or GED preferred

Tools

Inventory software

Cash register system

Job description

Columbia Sportswear Canada is seeking a part-time Retail Associate to deliver exceptional in-store experiences and help customers with product questions and recommendations. You will assist with stock, merchandising, and checkout, while promoting our loyalty program and store standards.

Minimum age 16+ and no strict education requirements; 2 years or less in related roles is acceptable. A flexible retail schedule and employment accommodations are available as needed.