Retail Associate — Create Memorable Customer Experiences

Columbia Sportswear Company; Canada; Remote; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

EAP program

Job summary

Columbia Sportswear Company in Canada is seeking a Retail Associate to deliver outstanding service, demonstrate products, and recommend options that meet customer needs. You will support the store leadership team and help maintain merchandising standards.

The role emphasizes problem solving, teamwork, and efficient sales processing. Part-time hours with a focus on flexible retail scheduling and a friendly, active environment.

Qualifications

• No specific education required; 2+ years in a role or specialization is common.
• Experience providing customer service and product recommendations.
• Ability to operate POS systems and handle cash transactions.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by answering questions and assisting with product choices.
• Maintain store visuals, cleanliness, and safety; fetch and stock merchandise as needed.
• Execute cash register transactions accurately including returns and loyalty program enrollment.
• Help manage product flow to support store profitability and inventory accuracy.

Skills

Customer service

POS systems

Cash handling

Sales experience

Merchandise recommendations

Education

High School Diploma or GED preferred

Tools

POS software

Inventory systems

Retail software tools

Job description

Columbia Sportswear Company in Canada is seeking a Retail Associate to deliver outstanding service, demonstrate products, and recommend options that meet customer needs. You will support the store leadership team and help maintain merchandising standards.

The role emphasizes problem solving, teamwork, and efficient sales processing. Part-time hours with a focus on flexible retail scheduling and a friendly, active environment.