Retail Assistant Store Manager-SQUARE ONE SHOPPING CENTRE

Bath & Body Works; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead and inspire a team in delivering exceptional customer experiences. In this dynamic role, you will partner with the Store Manager to develop associates, drive sales, and enhance customer engagement. This position offers a vibrant work environment where your leadership will significantly impact store performance while fostering a culture of inclusivity and growth. Join a team that values your contributions and empowers you to thrive in your career while enjoying a range of benefits designed to support your well-being and professional development.

Benefits

40% merchandise discount

Free product

No-cost mental health support

Health insurance options

Retirement Savings Program

Tuition Assistance Program

Paid time off

Family benefits including maternity leave

Qualifications

• Experience in leading teams in a customer-focused sales environment.
• Strong communication skills to foster a customer-centric culture.

Responsibilities

• Attract, hire, and develop top talent for the store.
• Drive high-performance and meet payroll targets.

Skills

Customer Service

Team Leadership

Sales Management

Communication

Coaching

Education

High School Diploma or GED

Job description

Description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Qualifications

• Prior experience in leading teams in a customer-based sales environment
• Proven track record driving sales results
• Strong communication and ability to foster a customer centric selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak periods
• Prior sales management experience preferred

Education:

• High School Diploma or GED Certificate

Bath & Body Works Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.
• Retirement Savings Program with company match for full-time associates.
• Tuition Assistance Program for full-time associates.
• Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [e-mail] if you require an accommodation.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.