Retail Assistant Manager Jasper Columbia Icefield

Restaurant Jasper; Municipality of Jasper; On-site; CAD 40,000 - 56,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

Friends 50% discount

Hotel/dining/retail discounts

Mental health resources

Equal Employment Opportunities

Job summary

Pursuit Collection Jasper, AB is seeking a Retail Assistant Manager for a full-time seasonal role for Spring/Summer 2026. You will support the Store Manager with staff training, onboarding, and performance reviews while driving store operations and customer engagement.

You will supervise Retail Associates and Team Leads, manage scheduling and sales targets, and ensure product visibility on the floor. Join a dynamic, service‑driven team at a premier destination in Jasper.

Qualifications

• Supervisory/leadership experience.
• Customer service and cash handling experience.
• Strong communication and organizational skills.
• Self-motivated with a high level of initiative.
• Able to communicate fluently in English; second language skills are an asset.
• Mature and able to excel in a fast-paced team environment.

Responsibilities

• Support the Store Manager/DOR with ongoing retail, product and customer service training to staff.
• Assist with seasonal employee onboarding, hiring, orientation and training.
• Assist in planning and conducting merchandise changeovers or product movement per operating plans.
• Focus on store operations, team member and customer engagement.
• Lead by example and uphold Pursuit’s 4 Core Values.
• Assist in managing monthly budgets and forecasts by scheduling and sales targets.
• Directly supervise Retail Associates and Team Leads.
• Coach and conduct performance reviews and communicate action plans to the Store Manager.
• Spend up to 25% of time on office tasks.
• Ensure floor is fully stocked with product.
• Coordinate with Retail Inventory Team on inventory and orders.
• Train and manage employees on POS systems and tasks.
• Manage store inventory and report expired/damaged products.
• Assist with ordering, receiving and organizing product.
• Handle customer issues and train on refunds/exchanges.
• Other duties as assigned.

Skills

Leadership

Customer service

Cash handling

Communication

Organization

Self-motivation

English fluency

Fast-paced team

Job description

Retail Assistant Manager Jasper Columbia Icefield

Pursuit Collection Jasper, ABFull-timePursuit Collection Job detailsJob typeFull-timeLocationJasper, ABFull job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

ROLE & RESPONSIBILITIES

• Support the Store Manager/DOR in providing ongoing retail, product and customer service training to new and existing staff
• Assist with seasonal employee on-boarding, hiring, orientation and training
• Assist in planning, organizing and conducting merchandise changeovers or product movement following pursuits operating plans
• Strong focus on store operations, focusing on team member and customer engagement
• Leading by example and upholding Pursuit’s 4 Core Values
• Assist in managing monthly budgets and forecasts by managing weekly schedules, weekly sales targets and adjusting as needed based on business levels and demands
• Directly supervise Retail Associates and Team Leads
• Perform coaching and performance reviews when necessary, communicating action plans and performance results with Store Manager
• Spend a maximum of 25% of their work week performing office tasks, assisting Store Manager as needed
• Ensure floor is fully stocked with product
• Communicate directly with Retail Inventory Team and Store Manager on floor and on hand inventory and order suggestions
• Train and manage employees on all POS systems and operational tasks
• Manage store inventory, communicate any expired and/or damaged products to Retail Inventory plan as per Pursuit’s operating plans
• Assist with all stages of ordering, receiving and organizing product as needed
• Professionally and effectively handle any customer issues or concerns, train Team Leads on refunds/exchanges and common customer issues
• Other duties as assigned

REQUIRED SKILLS & QUALIFICATIONS

• Supervisory / leadership experience
• Customer service and cash handling experienceStrong communication and organizational skillsSelf-motivated with a high level of initiativeAble to communicate fluently in English, secondary language skills are an assetMature and able to excel in fast paced team environment

  About Us:We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

  What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

  Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

  PURSUIT PERKS

  • Join an inclusive, global team and make life-long connections
  • Enjoy free access to Pursuit attractions and 50% off for friends
  • Get discounts on hotel stays, dining, and retail
  • Access subsidized mental health and wellness resources
  • Equal Employment Opportunities Information

  Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail] .We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

  Considering Working in Jasper, Alberta?

  Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

  If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

  Understanding the Local Job Market and Working in Jasper, Alberta

  Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

  Lifestyle and Employment while Working in Jasper National Park

  Explore websites of companies in Jasper that align with your career goals and lifestyle.

  Jasper Alberta's Employment Accommodations

  Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

  Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

  If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

  Job Opportunities in Jasper National Park

  1. Parks Canada Jobs

  • Park Wardens - Law enforcement, wildlife protection, and visitor safety.
  • Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
  • Visitor Services Attendants - Work at visitor centers, providing information.
  • Conservation Officers & Ecologists - Protect and manage the park's environment.
  • Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

  2. Hospitality & Tourism Jobs

  • Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
  • Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
  • Tour Guides - Leading sightseeing, historical, or adventure tours.
  • Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

  3. Outdoor Adventure & Recreation Jobs

  • Rafting & Kayaking Guides - Leading groups on rivers.
  • Ski Resort Staff - Ski instructors, lift operators, and patrol.
  • Hiking & Backcountry Guides - Leading hiking and backcountry trips.
  • Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
  • Equipment Rental Staff - Assisting visitors with gear and rentals.

  4. Transportation & Support Services

  • Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
  • Equipment Technicians & Mechanics - Maintaining rental equipment.
  • Parking & Traffic Control Staff - Managing visitor areas.

  5. Research & Education

  • Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
  • Research Assistants - Assisting in environmental studies.
  • Environmental Educators - Teaching conservation programs.

  6. Volunteer & Seasonal Jobs

  • Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
  • Event Coordinators - Working at events and festivals.
  • Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.