Restoration Project Manager

SERVPRO of Abbotsford; Vancouver; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Restoration Project Manager to lead and coordinate restoration projects. In this dynamic role, you will ensure project scopes are accurately defined and estimates prepared, while managing crews and resources to deliver exceptional service. You will play a key role in enhancing customer satisfaction and overseeing the entire project lifecycle. This position offers a competitive salary, comprehensive benefits, and opportunities for career advancement in a supportive environment focused on professional growth. If you are passionate about project management and customer service, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Company car

Competitive salary

Dental insurance

Free uniforms

Opportunity for advancement

Profit sharing

Training & development

Qualifications

• At least 1 year of management experience and 3 years in the industry.
• IICRC certification preferred.

Responsibilities

• Prepare estimates and ensure accurate scope of work for projects.
• Coordinate and oversee crews and resources for active projects.

Skills

Management Experience

Customer Service

Negotiation Skills

Project Management

Education

High School Diploma/GED

Associate Degree

Bachelor's Degree

Tools

Proprietary Software

Computer Hardware

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Opportunity for advancement
• Profit sharing
• Training & development

Job Title

SERVPRO of Abbotsford is hiring a Restoration Project Manager!

Benefits

SERVPRO of Abbotsford offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.