Restaurant Supervisor: Lead Guest Experience & Team Growth

MONTANA; Airdrie; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

20% employee discount dining card

Energetic and dynamic team

Competitive wages

Growth and development opportunities

Career advancement opportunities

Job summary

Montana's BBQ & Bar in Airdrie, AB is seeking a Restaurant Supervisor to lead daily operations and support the General Manager in delivering a Perfect Guest Experience. You will help manage staff, monitor guest satisfaction, and ensure safety and brand standards in a fast-paced environment.

This role emphasizes people development, profitability, and smooth restaurant flow. The successful candidate will coach Q-Crew, support training, and help execute marketing and menu promotions while

Qualifications

• Experience in hospitality or food service.
• Strong communication and guest service skills.
• Ability to lead a team in a fast-paced setting.
• Familiarity with point-of-sale systems.

Responsibilities

• Deliver a perfect guest experience and coach the team to do so.
• Identify gaps in guest satisfaction and implement corrective actions.
• Develop and support coaching for the Q-Crew and hourly staff.
• Help manage labour and profitability through KPI focus.
• Maintain HACCP and safety procedures and brand standards.

Skills

Interpersonal skills

Customer service

Team leadership

Multitasking

Tools

POS systems

Job description

Montana's BBQ & Bar in Airdrie, AB is seeking a Restaurant Supervisor to lead daily operations and support the General Manager in delivering a Perfect Guest Experience. You will help manage staff, monitor guest satisfaction, and ensure safety and brand standards in a fast-paced environment.

This role emphasizes people development, profitability, and smooth restaurant flow. The successful candidate will coach Q-Crew, support training, and help execute marketing and menu promotions while