Restaurant Supervisor

Nordik Inc.; Winnipeg; On-site; CAD 42,000 - 60,000; Full time

Job summary

Thermea Spa Village Winnipeg Inc. in Winnipeg, MB, invites applications for a Restaurant Supervisor. The Restaurant Assistant will guide and supervise front-of-house associates, ensuring consistent service quality and adherence to standards.

Candidates should have at least five years in food and beverage and customer service, plus knowledge of wine pairings and experience with POS systems. Minimum two years in a lead role and a high school diploma are required.

Qualifications

• Minimum five years of experience in food and beverage and customer service.
• High school diploma or equivalent.
• Knowledge of wine characteristics and pairings.
• Experience with POS systems such as Lightspeed.
• Lead role for at least two years.

Responsibilities

• Supervise and monitor front-of-house staff to ensure service quality.
• Manage inventories, orders, and maintain par stocks for food and beverages.
• Train and supervise associates; oversee scheduling, payroll, and administration.
• Perform guest service quality checks and assist managers.
• Support standard procedures and ensure health and safety compliance.

Skills

Team leadership

Customer service

Wine knowledge

POS systems

Staff training

Education

High school diploma

Tools

Lightspeed POS

Job description

THERMEA SPA VILLAGE WINNIPEG, Winnipeg, MB, CA

Restaurant Supervisor

Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village Winnipeg Inc. opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.

Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today.

We are currently seeking passionate wellness professionals who will use their skills to transform people’s lives, one visit at a time. Join our team.

Associates with Thermea Spa Village will embrace the following values:

• Accountability
• Engagement
• Respect
• Integrity
• Teamwork

Job Summary:

The Restaurant Assistant’s primary objective is to guide, assist, supervise and monitor the quality of work of the Front of House associates. He/she could be trained in a multi task position to work in other operational department/s.He/she also assists managers in the smooth running of operations and the establishment of standards and procedures.

• Preforms quality check with guests on service and food
• Handles inventories, orders goods and maintains par stocks of food & beverage supplies, utensils and equipment according to communicated arrangements
• Trains, supervises and monitors the quality of work of other associates
• scheduling, payroll and daily administration tasks related to the front of house restaurant.
• High school diploma
• Minimum five years of experience in food and beverage and customer service
• Knowledge of wine characteristics and pairings
• Experience with POS systems
• Minimum two years in a lead roll

Additional assets:

• Experience in leading a team
• Experience with Lightspeed POS system

Working Conditions:

• Must be able to communicate clearly with customers, managers and other associates
• Must be able to reach, bend, and frequently lift up to 40 pounds
• Must be able to work in a standing position for long period of time (up to 8 hours)

Based on the pay scale and benefits in effect at Thermea Spa Village. Flexibility is required.

Please note that only successful candidates will be contacted.