restaurant supervisor

Mercatto Group; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Mercatto Group is seeking a Restaurant Supervisor who will oversee daily operations while ensuring high-quality service and food standards. The ideal candidate will have relevant education and experience, along with strong supervisory and customer service skills. This full-time role is crucial to maintaining efficient operations and customer satisfaction in a fast-paced hospitality environment.

Qualifications

• 1-2 years of restaurant supervisory experience preferred.
• Training in sanitation and safety procedures.
• Ability to maintain quality control standards.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate staff activities.
• Address customers' complaints or concerns.

Skills

Supervision

Training

Customer Service

Quality Control

Education

College diploma or non-university certificate

Job description

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Overview

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 year to less than 2 years

Work setting: Restaurant

Responsibilities:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Additional information

Security and safety: Criminal record check

Transportation / travel information: Public transportation is available

Other details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Note: This job posting is active and accepting applications.