restaurant supervisor

Government of Canada; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

The Government of Canada is seeking a Supervisor for a coffee shop located in Ottawa. The role involves overseeing staff activities, ensuring health and safety regulations are followed, handling customer concerns, and managing inventory. Candidates should have 2-3 years of supervisory experience and a secondary school graduation certificate.

Qualifications

• 2 to 3 years of experience in a supervisory role.
• Completion of secondary education or equivalent experience.

Responsibilities

• Supervise and co-ordinate staff activities and address customer complaints.
• Ensure health and safety standards are adhered to while managing inventory.
• Set work schedules and monitor staff performance.

Skills

Supervision

Customer Service

Health and Safety Compliance

Inventory Management

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Coffee shop

Responsibilities Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Address customers' complaints or concerns
• Supervise staff
• Ensure health and safety regulations are followed
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Set staff work schedules
• Monitor staff performance
• Evaluate daily operations

Supervision

• 3-4 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Physically demanding
• Repetitive tasks