restaurant supervisor

Papa Johns Pizza; Kitchener; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast-food outlet is seeking a Restaurant Supervisor in Kitchener, ON. The role involves supervising staff, ensuring quality control, and managing budgets in a fast-paced environment. Candidates should have a college diploma and relevant experience to enhance operational efficiency and customer satisfaction.

Qualifications

• Experience of 7 months to less than 1 year in a supervisory role.
• Ability to work in a fast-paced environment.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Establish methods to meet work schedules.
• Address customers' complaints or concerns.

Skills

Supervision

Training

Budgeting

Customer Service

Quality Control

Education

College or CEGEP diploma

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 7 months to less than 1 year

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Prepare and submit reports
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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