restaurant supervisor

Gyu-Kaku Japanese BBQ Restaurant; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading restaurant is seeking a dedicated restaurant supervisor to manage staff and ensure quality service. The ideal candidate will have a diploma in hospitality or a related field and 3-5 years of experience. Responsibilities include training staff, addressing client concerns, and maintaining operational standards in a busy environment.

Qualifications

• 3 to 5 years of experience in a supervisory role in a restaurant.
• Certification or diploma in a related field preferred.

Responsibilities

• Establish work schedules and supervise staff activities.
• Ensure food and service meet quality standards.
• Address customer complaints and maintain records.

Skills

Client focus

Excellent oral communication

Team player

Education

College, CEGEP or other non-university certificate or diploma from a 1-2 year program

Job description

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Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a 1-2 year program
• or equivalent experience

Experience

3 to less than 5 years

Work setting

On-site at the restaurant; remote work not available

Responsibilities

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff preparing and portioning food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Hire food service staff
• Ensure food and service meet quality standards
• Address customer complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for the chef
• Supervise and check tray assembly
• Establish work schedules

Additional information

Work conditions and physical capabilities include working under pressure and attention to detail.

Personal suitability

• Client focus
• Excellent oral communication
• Team player

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

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