Restaurant Server

HHM Hospitality; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Un hôtel haut de gamme à Vancouver recherche un(e) serveur/serveuse pour offrir un service exemplaire à ses clients dans le cadre d'un environnement de travail dynamique. Vous travaillerez à la prise de commandes, à la satisfaction des clients et à diverses tâches liées au service alimentaire, le tout dans le but d'améliorer les scores de satisfaction des clients.

Benefits

Salaires compétitifs pour les opportunités à temps plein et partiel

Assurance maladie Médicale, Dentaire et Vision

Congés payés

Match 401k de l'entreprise

Assurance vie de base gratuite

Réductions de voyage

Bénéfices de stationnement et de transport

Programme d'assistance et de bien-être des employés

Développement professionnel

Qualifications

• Expérience antérieure dans le domaine de la restauration requise.
• Certification TIPS préférée.
• Connaissance des systèmes POS.

Responsibilities

• Prendre les commandes et assurer la satisfaction des clients.
• Débarrasser et dresser les tables, stocker les stations de service.
• Effectuer des fonctions de nourriture et de boissons en période de pointe.

Skills

Collaboration

Communication

Service à la clientèle

Education

High School diploma or equivalent

Tools

POS systems

Job description

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand / hotel guest service and sustainability standards.

Your Growth Path

Your Focus

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Nestled in a prime location, Sheraton Pasadena Hotel seamlessly blends upscale comfort with modern convenience. Our hotel is ideally situated adjacent to both the Pasadena Convention Center and the Pasadena Civic Auditorium for quick access to events. You'll love being walking distance from abundant shopping, dining and entertainment in Old Town. For adventures that'll take you beyond a short walk, we offer a complimentary local area shuttle to the city's landmarks, including the Rose Bowl. Stay connected with our full-service, 24-hour business center offering complimentary high-speed Wi-Fi. Keep in shape with cardio and weight training equipment at the modern Sheraton Fitness. Make yourself comfortable and relax on our plush beds while watching your TV or upgrade to a suite for extra space to spread out. After a busy day, enjoy California-style dining at the Restaurant Soleil, then lounge by the heated outdoor swimming pool. Experience an excellent stay at Sheraton Pasadena Hotel.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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