Restaurant Server

Easton's Group of Hotels; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Server to provide exceptional service in a bustling environment. You will assist in creating memorable guest experiences while adhering to high standards of food and beverage service. This role offers opportunities for career growth within the Marriott brand and includes competitive compensation and employee perks.

Benefits

Career Growth Opportunities

Employee Perks: RRSP and staff appreciation events

Health coverage

Discounts at Marriott properties

Qualifications

• Excellent communication skills are essential.
• Previous food service experience preferred.
• Ability to work well under pressure.

Responsibilities

• Greet guests and take food and beverage orders professionally.
• Serve food and beverages according to standards.
• Maintain cleanliness of service areas.

Skills

Communication

Customer Service

Teamwork

Education

Basic reading, writing, and math skills

Job description

Do you take pride in delivering excellent service and creating memorable dining experiences? The Kingston Marriott Hotel is seeking an enthusiastic and reliable Server to join our Food & Beverage team. If you have a passion for hospitality and enjoy working in a fast-paced, guest-focused environment, we’d love to welcome you to our team!

Why Work with Us?

• Career Growth Opportunities: We offer development programs, mentorship, and opportunities for advancement within the Marriott brand.
• Prime Location: Be part of a team located in the heart of downtown Kingston, close to the waterfront and cultural attractions.
• Employee Perks: Enjoy a Registered Retirement Savings Plan (RRSP), periodic staff appreciation events, and more.
• Collaborative Culture: Join a supportive team dedicated to creating exceptional guest experiences.
• Competitive Compensation: Benefit from an attractive hourly wage, health coverage, and discounts at Marriott properties worldwide.
  
  

Job Overview

As a Server, you will be responsible for delivering prompt, professional, and friendly service to guests while ensuring food and beverage quality and presentation meet Marriott brand standards. You’ll help create a welcoming atmosphere that encourages repeat visits and guest satisfaction.

Duties And Responsibilities

• Greet all guests promptly and courteously; take food and beverage orders professionally.
• Serve food and drinks according to health, hygiene, and presentation standards.
• Clear and reset tables efficiently to maintain flow of service.
• Maintain cleanliness of service areas, including wait stations, tables, and dining areas.
• Perform opening and closing duties, including side work as assigned.
• Communicate with Outlet Management regarding service issues or safety concerns.
• Resolve guest concerns using service recovery guidelines to ensure satisfaction.
• Process guest payments accurately using cash and charge procedures, when required.
• Follow all company policies and Marriott brand service standards.
• Perform other duties as assigned.
  
  

Qualifications And Requirements

• Experience: Previous food service experience preferred; knowledge of restaurant operations is an asset.
• Education: Basic reading, writing, and math skills required.
• Skills: Excellent communication and customer service skills; ability to work well under pressure in a team-oriented environment.
• Certificates: Alcohol service certification and/or valid food handler’s permit required as per provincial regulations.
• Physical Requirements:
• Able to lift and carry up to 50 pounds
• Able to stand for extended periods
• Comfortable moving around the restaurant and handling food, trays, plates, etc.
• Capable of bending, stooping, and kneeling
• Schedule: Must be available to work nights, weekends, and holidays.
• Work Area: Food & Beverage outlets, including restaurant, bar, and kitchen.