Restaurant Server

Energy Vault; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join the Wilder Institute/Calgary Zoo as a seasonal Restaurant Server, where you'll provide excellent customer service in a fine dining environment amid the unique backdrop of the zoo. Candidates should bring previous food service experience and possess a valid ProServe certification. This role offers a chance to work in a fun, dynamic setting while contributing to the conservation mission of the zoo.

Benefits

Discounts on food, beverage, and merchandise

Participation in the Staff Pass Benefit plan

Qualifications

• Experience in food & beverage service is preferred.
• Must be 18 years of age.
• Excellent written and verbal skills.

Responsibilities

• Answer questions about menu items and make recommendations.
• Take customers' food and beverage orders.
• Serve food and beverages to customers.

Skills

Customer Service

Communication

Teamwork

Education

Valid ProServe

Job description

Description

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and grow your experience at one of the most unique sites in Calgary! The Wilder Institute/Calgary Zoo is seekingseasonal Restaurant Serversto drive excellent customer experiences at the Grazer’s restaurant. This fine dining experience is open seasonally and is located at the heart of the zoo – positioned to welcome guests as they move across the island. Restaurant Servers will be responsible for the successful delivery of food and beverages to guests within our full-service catering department, including setting up and tearing down for events.

Our Purpose |We act for wildlife; saving species and inspiring people to join us.

Our Core Values |Drive impact, nurture connection, cultivate hope, and be bold.

Contract:

• Start Date: June 2025
• End Date: September 2025

What you will do:

• Answer questions about menu items and making recommendations upon request
• Inform customers of daily/weekly specials
• Take customers food and beverage orders and enters into computers for transmittal to kitchen staff
• Check customer’s identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Serve food or beverages to customers
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Prepare bills that itemize and total meal costs and sales taxes
• Collect payments from customers
• Fill salt & pepper shakers, sugar & cream, condiment and napkin containers
• Set up server stations and dining areas to prepare for the next shift
• Perform closing cleaning duties such as tidying up server station

What you will bring:

• Experience in food & beverage service is preferred
• Valid ProServe is required; must be 18 years of age
• Friendly and outgoing towards colleagues and guests
• Ability to complete work independently and as part of a team
• Excellent written and verbal skills

Working Conditions:

• Able to work in a fast paced environment
• Labour intensive
• Frequent walking and standing for long periods of time required
• May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas.
• Shift work required including late evenings, weekends, and holidays

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers:

• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit plan
• A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada’s leaders in wildlife conservation?If this position suits your skills, experience and personal attributes, we want to talk to you.

Apply by doing the following;

• Watch this videoabout the conservation work being done at the Wilder Institute/Calgary Zoo. (https://www.youtube.com/watch?v=8J1VH1MBXm0)
• Submit your resume with an optional cover letter via our online application system.
• Fill in the Application questions:
  • If hired, when would you be available to start?
  • What are your wage expectations?
  • Do you hold a valid ProServe?
  • Do you have any significant time off requirements?
  • How many hours are you looking to work per week?
  • Please provide your availability

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online byJune 9, 2025 at 4pm MST.

The Wilder Institute/Calgary Zoo strives tocultivate a workplacein whicheveryonefeels welcome and empowered to bring their authentic selvesto work. As a conservation organization,we respect and value the diversity of all lifeand come together as individuals and teammates to achieve the organization’s mission and vision. Werecognize thevalue of diversity, equity, and inclusion,and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.