Restaurant Server

Hyatt Hotels; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant and inclusive team at a rooftop restaurant in Calgary, where you will provide exceptional service as a Restaurant Server. This role offers a dynamic work environment with opportunities for personal growth and development. You will be responsible for creating memorable dining experiences, ensuring customer satisfaction, and maintaining a clean and organized space. With a commitment to quality, teamwork, and innovation, this position is perfect for someone who thrives in fast-paced settings and is passionate about the hospitality industry. Apply today to be part of an award-winning culture!

Benefits

Competitive Wages

Comprehensive Benefits Package

Training and Development Opportunities

Career Advancement Opportunities

Recognition Programs

Qualifications

• Experience in upscale restaurant operations.
• Valid ProServe certification required.

Responsibilities

• Provide excellent dining service to customers.
• Maintain cleanliness and organization of the dining area.
• Answer customer inquiries about menu items.

Skills

Customer Service

Wine Knowledge

Teamwork

Communication

Reliability

Education

ProServe Certification

Job description

We are hiring Restaurant Servers!

ABOUT US

At Bow & Bend, we value working with talented people in rewarding and productive ways, creating a dream team of fun and efficiency where everyone feels a sense of empowerment and accomplishment. Our commitment to delivering a culture of inclusivity, innovation, wellness, and personal growth is at the forefront of everything we do.

Join us and be part of our pre-opening team.

Nestled atop the 12th floor, in Calgary’s vibrant west-end, overlooking the majestic Bow River, Bow & Bend brings the outdoors in as the Bow’s gentle bends mirror the tranquility of this signature 150-seat rooftop restaurant and bar. At its core are the finest culinarians and mixologists eagerly waiting to fulfill our customers’ dreams of an indulgent and refined dining experience. At Bow & Bend, we provide warm and attentive service in a visually stunning environment with an artfully crafted menu, embracing eco-conscious practices, through conscious choices and initiatives.

ABOUT OUR OPPORTUNITY

We are in search of warm and engaging professional Restaurant Servers, responsible for greeting customers, providing the best possible dining experience, including running their customers’ appetizers, mains, drinks, and desserts, while also properly illustrating each menu offering, according to the standards of Bow & Bend.

Primary accountabilities include:

• Consistently providing the highest quality of service to our customers and staff alike, setting a shining example for our team.
• Checking assigned station prior to opening for cleanliness of tables, chairs, and floor; proper set-up of salt and pepper, sugar, etc.
• Completing assigned side duties.
• Attending stand up and/or taste panel and being aware of daily specials, soups, drinks, having knowledge of all menu items, their garnish, etc.
• Being prepared to answer questions from customers on menu items (preparation, etc.).
• Following procedure to take customer orders; writing legibly on checks, properly pre-ringing checks using modifiers, seat numbers, tables, etc.
• Following procedures regarding proper service of all food items, food from expediter, etc.
• Ensuring tables in all stations are properly bussed through the meal.
• When clearing and resetting tables, following proper procedures for handling China, glass and silver.
• Maintaining a safe, secure and healthy work environment by following all sanitation standards and procedures, complying with health and legal regulations.

ABOUT YOU

• A seasoned professional with serving experience in a large, upscale Restaurant operation in a downtown city center.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety.
• Able to work well under pressure and enjoy a fast-paced environment.
• Good knowledge of wine and wine pairings.
• Valid ProServe certification.
• Excellent communicator who values teamwork and collaboration.
• Ability to work a variety of shifts, including weekends and holidays.
• Physically able to stand, sit, walk, push, pull, crouch, and lift or carry objects up to 20 pounds or more.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are proven achiever, looking for a culture-rich and award-winning company, and you are ready to lead an amazing brand in a great and thriving location…we may be the perfect fit!

Apply today!