Restaurant Ops Manager: Service Excellence & Growth

Next Youth Job; Blackfalds; On-site; CAD 65,000 - 73,000; Full time

Job summary

Boston Pizza in Alberta, Blackfalds, is hiring a restaurant supervisor to oversee daily operations, maintain food quality and customer satisfaction, and ensure compliance with safety standards. Regular scheduling, training, and performance reviews are expected to support a busy 35-hour-per-week schedule.

The role requires a college diploma and 1–2 years of experience in a similar setting, with on-site work only. Permanent, full-time employment with competitive wages is offered.

Qualifications

• Experience leading a restaurant team and coordinating daily operations.
• Knowledge of food safety, sanitation, and workplace safety requirements.
• Ability to manage inventories, scheduling, and vendor relations.

Responsibilities

• Oversee and evaluate daily operations to ensure efficient service and quality, compliant with standards.
• Plan and organize daily restaurant activities and coordinate staff responsibilities for business volume.
• Prepare and maintain staff work schedules for kitchen, dining, takeout and other operations.
• Monitor staff performance, provide direction and training, and conduct performance reviews.

Skills

Staff management

Operations planning

Food safety

Customer service

Budget awareness

Vendor coordination

Inventory management

Scheduling

Complaint handling

Education

College/CEGEP or diploma (3 months to less than years)

Job description

Boston Pizza in Alberta, Blackfalds, is hiring a restaurant supervisor to oversee daily operations, maintain food quality and customer satisfaction, and ensure compliance with safety standards. Regular scheduling, training, and performance reviews are expected to support a busy 35-hour-per-week schedule.

The role requires a college diploma and 1–2 years of experience in a similar setting, with on-site work only. Permanent, full-time employment with competitive wages is offered.