Front of House Leader — Drive Guest Experience & Growth

Boston Pizza International, Inc. (Calgary); Calgary; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Health & Dental benefits

Leadership development

Advancement opportunities

Job summary

Boston Pizza Seton in Calgary, AB is hiring a Full Time Manager to lead shifts, support daily operations, and coach frontline staff. This hands-on role focuses on guest service, team development, and maintaining hospitality standards in a busy setting.

Ideal candidates bring restaurant leadership experience, strong communication, and the ability to thrive under pressure. Evening and weekend availability is required for ongoing growth opportunities within the group.

Qualifications

• Previous restaurant leadership or supervisor experience.
• Strong communication and coaching skills.
• Organized, dependable, and calm under pressure.
• Passion for guest service and team development.
• Open availability for evenings and weekends.
• Desire to grow into higher management roles over time.

Responsibilities

• Lead shifts and support daily restaurant operations.
• Coach, train, and develop FOH team members.
• Be present on the floor during peak periods, supporting service and guests.
• Handle guest concerns with professionalism and confidence.
• Support scheduling, cash handling, and opening/closing procedures.
• Ensure standards for cleanliness, food safety, and hospitality are consistently met.
• Work closely with the GM and leadership team to drive performance.

Skills

Communication skills

Coaching

Team development

Leadership

Job description

Boston Pizza Seton in Calgary, AB is hiring a Full Time Manager to lead shifts, support daily operations, and coach frontline staff. This hands-on role focuses on guest service, team development, and maintaining hospitality standards in a busy setting.

Ideal candidates bring restaurant leadership experience, strong communication, and the ability to thrive under pressure. Evening and weekend availability is required for ongoing growth opportunities within the group.