Team Member - Night Shift - Toronto

FAQs; Toronto; Hybrid; CAD 20,664,000 - 28,930,000; Full time

Job summary

KFC is seeking a friendly Team Member to provide fast, friendly service at the front of the house and assist in the kitchen as needed. You will help create a positive dining experience by greeting customers, taking orders, and ensuring cleanliness and high standards.

No prior experience is required; full training is provided. Join a team that values reliability, great attitude, and a passion for delivering memorable service to every guest.

Qualifications

• A positive, can-do attitude and a passion for great customer service.
• Meticulous attention to detail to ensure every meal is served just right.
• Strong team spirit and collaboration with teammates.
• Good communication and interpersonal skills to connect with customers and colleagues.
• Reliability and the ability to travel to and from work.

Responsibilities

• Take orders accurately and greet customers with warmth.
• Assist in food prep and maintain clean, welcoming dining areas.
• Handle customer inquiries and resolve simple issues.
• Assist with packing meals and ensuring orders are accurate.

Skills

Positive attitude

Attention to detail

Team spirit

Communication skills

Reliability and punctuality

Job description

At KFC, every Team Member plays an essential role in creating the legendary experience our customers know and love. Whether you're at the front, delivering exceptional customer service, or in the kitchen, crafting the fresh and flavourful chicken KFC is famous for, you are key to ensuring each customer leaves with a smile and a memorable experience.

As a Customer Service Team Member (CSTM), you'll be responsible for providing fast, friendly, and efficient service, maintaining clean and well-presented facilities, and ensuring each customer feels valued from the moment they walk through the door. Whether you’re taking orders, packing meals, or helping with customer queries, your positive energy and attention to detail will ensure a smooth and enjoyable dining experience.

If you work in the Food Service Team (FSTM), you’ll be part of the heartbeat of the restaurant – the kitchen. Here, you’ll have the satisfaction of preparing the fresh, delicious chicken that the whole country loves. From following our iconic recipes to maintaining equipment and keeping the kitchen clean, safe, and organised, you’ll help deliver the high-quality food that keeps our customers coming back.

As a KFC Team Member, you'll bring:

• A positive, can-do attitude and a passion for great customer service
• Meticulous attention to detail to ensure every meal is served just right
• A strong sense of team spirit, working closely with your teammates to create a supportive and efficient environment
• Good communication and interpersonal skills, so you can easily connect with both customers and colleagues
• Reliability and the ability to manage transport to and from work

What you can expect from us:

No experience? No problem! At KFC, we provide full training to ensure you have all the skills you need to succeed, from greeting customers at the front or frying up our world-famous chicken in the back. We also offer opportunities for growth through Retail Traineeships for employees who meet the criteria, giving you the chance to build your career while working with us.

• Join our team and take a seat at the Colonel's table, making friends and creating moments that matter!