Restaurant Manager - Operations & Team Leadership

Boston Pizza International, Inc.; Dryden; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Base salary

Tip-Pool Incentive Initiative

Performance Bonus

Health and protection

Time to recharge

Dining perks

Development and advancement

Job summary

Boston Pizza Dryden is seeking a Restaurant Manager to lead operations and build a high-performing team at our new Dryden location. You will oversee opening and closing shifts, guest experience, and daily operations, reporting to the General Manager while shaping an exceptional hospitality culture.

The role offers a starting base salary of $60,000 CAD annually with performance bonuses and strong earning potential through tip-pool incentives.

Responsibilities

• Lead opening, mid and closing shifts and coordinate service.
• Develop and coach team members to deliver exceptional hospitality.
• Schedule planning and labour management to meet service standards.
• Oversee inventory, costs and waste reduction practices.
• Uphold food safety and workplace safety standards.

Job description

Restaurant Manager -Operations & Team Leadership
Dryden, Ontario | Full-time, salaried | 40–45 hours per week

Starting base salary of $60,000 annually

Higher starting base offers based on experience, skills and qualifications, plus additional earning potential through our Tip-Pool Incentive Initiative and a discretionary Performance Bonus tied to team success.

Help shape a new restaurant from the start

Bring your leadership to Boston Pizza Dryden and help build a team people are proud to join. This new restaurant opening is an opportunity to set a welcoming tone, develop great people and deliver exceptional hospitality that brings guests back.

Reporting to the General Manager, you will lead day‑to‑day restaurant operations and hands‑on team performance. You will work closely with the GM, who holds overall restaurant leadership responsibility, while building the experience to take your own career further.

Rewards that support your next step

• Base salary. $60,000 annually to start, with higher starting base offers based on your experience, skills and qualifications.
• Tip-Pool Incentive Initiative. Share in the success of a thriving restaurant through tip‑pool participation, with potential additional earnings of up to $6 per hour. Earnings depend on restaurant volume, vary and are not guaranteed. Tip‑pool earnings are additional to base salary.
• Performance Bonus. Help build a great team and share in what you achieve together. This role offers the opportunity for a discretionary performance bonus tied to the team’s success—recognizing the results you help deliver. Any bonus is additional to base salary and is not guaranteed.
• Health and protection. Extended health, dental, life and disability benefits after six months.
• Time to recharge. Three weeks of paid vacation to start, increasing with service, plus two days off each week.
• Dining perks. Complimentary meals while working and a 10% employee and family dining discount when off duty.
• Development and advancement. Training and leadership development, with opportunities to grow into a General Manager role and across restaurant operations. Reimbursement for selected certifications is considered individually.

What you will lead

• Daily operations and guest experience. Lead opening, mid and closing shifts; coordinate service; support the team during busy periods; and resolve guest concerns with care and sound judgment.
• Team development. Train, coach and support team members. Build positive energy and a workplace grounded in teamwork, respect, accountability and hospitality.
• Scheduling and labour. Build and adjust schedules, align staffing with restaurant needs and manage labour effectively while maintaining service standards.
• Inventory and cost control. Oversee inventory, ordering and stock practices; monitor waste and operating costs; and follow through on opportunities to improve results.
• Standards and shared leadership. Uphold food safety, workplace safety and operating standards. Share recruitment, hiring and performance management responsibilities with the General Manager.

What you will bring

Hospitality or restaurant experience is preferred, and great leaders from other industries are welcome. If you know how to support people, stay composed under pressure and take ownership of results, we want to hear from you.

People leadership. Clear communication, practical problem-solving and a hands‑on approach to coaching, teamwork and guest care.

Operational confidence.. Strong organization, attention to detail and basic computer and point‑of‑sale skills.

Relevant credentials. Smart Serve, Food Handler and First Aid/CPR certifications are valued. A driver’s licence is preferred where relevant to the role’s duties.

Your schedule and start date

This full‑time salaried role is 40–45 hours per week, with rotating opening, mid and closing shifts, including evenings, weekends and holidays. You will have two days off each week. The start date is flexible; joining before opening is preferred so you can help prepare the team for launch.

Pay Range: $25.00 - $35.00 CAD Hourly

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!