Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Dryden; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Tip-Pool Incentive Initiative

Comprehensive benefits program

Dining perks and meals

Training and career growth

Flexible full-time/part-time roles

Job summary

Boston Pizza Dryden is hiring a Restaurant & Sports Bar Supervisor for both full-time and part-time opportunities. You’ll lead FOH operations during shifts, coordinating the dining room, bar and expo while guiding a new team toward delivering exceptional guest experiences.

Starting wage is CAD 21.95 per hour, with potential higher offers for proven experience. Includes Tip-Pool Incentive, bonuses, and benefits for eligible team members, plus training to grow into a Restaurant Manager role.

Qualifications

• Leadership experience or strong leadership potential is required.
• Experience in restaurant or hospitality is preferred, especially supervising teams.
• Strong communication, teamwork and a positive attitude are essential.
• Willingness to learn and coach others during service.

Responsibilities

• Lead the shift across dining room, bar and expo to keep service smooth.
• Support teammates, model teamwork and respect on busy periods.
• Coach during service and help teammates learn; formal performance management handled by managers.
• Open/close responsibilities based on availability and training.
• Complete cash reconciliation and end-of-shift reporting.
• Ensure safe food handling, responsible alcohol service, cleanliness and hospitality.

Job description

Overview

Restaurant & Sports Bar SupervisorFull-time and part-time opportunities

Build your leadership skills, help shape a new team and bring exceptional hospitality to life at Boston Pizza Dryden. With additional earning potential through our Tip-Pool Incentive Initiative, team rewards and opportunities to grow into restaurant management, this is a chance to make your next move count.

Responsibilities

Help build the team from the start

We’re looking for positive, dependable people who enjoy helping others succeed. Restaurant experience is preferred, but your leadership attributes, attitude and willingness to learn matter most.

As a Restaurant and Sports Bar Supervisor, you’ll lead front-of-house (FOH) operations during assigned management shifts, including the dining room, bar and expo. You’ll stay involved in service, support your teammates and help create an exceptional guest experience for everyone we serve.

You’ll report to the Restaurant Manager, General Manager and Franchisee, working together to build a culture of teamwork, respect, accountability and hospitality.

What’s in it for you

Competitive starting wage. Starting at $21.95 per hour, with higher starting offers considered for proven relevant experience.

Tip-Pool Incentive Initiative. Build on your hourly wage with additional earning potential through our Tip-Pool Incentive Initiative. Share in the success of a busy restaurant and the exceptional guest experiences you help create. Tip-pool earnings vary with restaurant volume and are not guaranteed.

Team challenges and rewards. Celebrate wins together through fun internal contests and team challenges, with opportunities to earn perks and rewards when the team reaches shared goals.

Comprehensive benefits. Access to a comprehensive benefits program for qualifying team members, subject to eligibility based on average hours worked.

Dining perks. Complimentary meals during assigned management shifts, 50% off meals when working FOH or heart-of-house (HOH) shifts, and a 10% employee and family dining discount when off duty.

Training and career growth. Build your confidence through training, coaching and practical leadership experience, with opportunities to grow into a Restaurant Manager role and across restaurant operations.

Full-time and part-time opportunities. Bring your availability and career goals—we’ll consider how they fit with the needs of the restaurant.

Qualifications

How you’ll make a difference

Lead the shift. Coordinate the dining room, bar and expo so the team stays connected and service runs smoothly.

Support great teamwork. Lead by example, lend a hand during busy periods and treat every teammate with respect.

Help others develop. Coach during service, share your knowledge and help teammates learn. Everyone contributes to teamwork, training and development, with formal performance management handled by the Restaurant Manager and General Manager.

Keep service organized. Adjust floor assignments, breaks and staffing levels within management guidelines.

Take care of guests. Resolve concerns with care and sound judgment, involving management when further support is needed.

Open and close with confidence. Take on opening and closing responsibilities based on availability, training and qualifications.

Finish the shift accurately. Complete cash reconciliation and end-of-shift reporting.

Uphold our standards. Support safe food handling, responsible alcohol service, cleanliness and a safe, welcoming workplace.

What you’ll bring

• You’re approachable, dependable and ready to take initiative. You communicate clearly, stay composed when things get busy and understand that leadership means helping the people around you succeed.
• Restaurant or hospitality experience is preferred, but candidates with strong leadership potential from other industries are welcome. Bring your positive energy, accountability and willingness to learn.
• Smart Serve, Food Handler and First Aid/CPR certifications are assets.
• Scheduling and opening training
• Shifts may include evenings, weekends and holidays, with scheduling based on restaurant needs and your availability.
• Training begins the week of November 23, 2026, with schedules to be communicated. Joining the opening training program is preferred, and individual availability and circumstances will be considered.

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

CAD $21.95/Hr.

Max

CAD $21.95/Hr.