Restaurant Manager | Coquitlam Centre

Cactus Club Cafe; Coquitlam; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Wellness spending account

Dine-in card

Education allowance

Vacation program

Benefits package

Job summary

Cactus Club Cafe in Canada is seeking an experienced Hospitality Manager to lead and inspire a team, ensuring exceptional guest experiences. You will mentor staff, drive service excellence, and uphold safety and operational standards in a fast-paced restaurant environment.

The role emphasizes professional leadership, culture development, and a commitment to guest satisfaction, with clear career growth opportunities within a respected Canadian hospitality brand.

Qualifications

• Experience leading hospitality teams with a focus on service excellence.
• Proven ability to mentor, inspire and train staff to achieve high performance.
• Strong customer service orientation and guest satisfaction mindset.

Responsibilities

• Mentor and motivate the team to deliver high-quality service.
• Lead training initiatives including onboarding and ongoing development.
• Drive profitability and achieve financial goals with a focus on safety and compliance.
• Foster a culture of reliability, trust, and teamwork across the venue.

Skills

Leadership

Mentoring

Customer service

Hospitality management

Job description

Our Managers treat the workplace as if it is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the company’s goals and vision. They foster a culture of reliability and trust within the team while leveraging valuable leadership skills to mentor, inspire and motivate our teams to reach their full potential. Our Management Team consists of a group of ‘networkers’ and entrepreneurial leaders who ambitiously approach their careers and personal long term success.

You Are

• An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
• A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
• Committed to professionalism and delivering the highest quality service
• A supportive leader ready to guide the team in skills development, exceptional performance and financial goals
• Reliable and motivated with a passion for food, hospitality and customer service
• Occupational First Aid certified, demonstrating your ability to prioritize safety in the workplace
• Safe Liquor certified, attesting to your compliance with alcohol service regulations and responsible serving practices

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education to help advance your career, through carefully crafted training programs such as a mentorship, Cactus University, and Manager Bootcamp
• Support your growth and well-being with a wellness spending account, a Cactus food dine in card, and an annual education allowance
• Offer a company-provided benefits package plus a vacation program that allows you plenty of time to rest and recharge
• Provide a comprehensive compensation package that takes various factors into consideration, including market rates, experience and qualifications
• Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.

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