restaurant manager

Burger King; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading fast-food restaurant chain is seeking a manager to oversee daily operations at various locations. The role includes managing a team, ensuring customer satisfaction, and adhering to health and safety standards. Candidates should possess a high school diploma and relevant experience in food service management. Strong leadership, customer service, and operational skills are essential for success in this dynamic environment.

Qualifications

• Secondary school diploma required.
• Experience in customer service and management.
• Ability to manage inventory and budgets.

Responsibilities

• Direct and control daily operations of the restaurant.
• Ensure compliance with health and safety regulations.
• Address customer complaints and provide effective service.

Skills

Customer service

Inventory management

Operational procedures

Performance reviews

Health and safety regulations

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Office

Point of sale system

Job description

• Secondary (high) school graduation certificate

Work setting

• Various locations

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking