Restaurant Host (Part-Time & Full-Time) - Eataly Eaton Centre

Eataly; Toronto; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Referral bonus program

Job summary

Eataly is hiring a Host to greet guests, manage seating and assist in maintaining smooth dining room operations. The role reports to the Restaurant Managers and supports the team during service.

Requirements include at least 1 year in a high-volume restaurant, basic computer skills, and excellent communication. Availability to work onsite with flexible evenings and weekends is expected.

Qualifications

• 1+ year experience in a high-volume restaurant.
• Basic computer skills.
• Excellent communication skills.

Responsibilities

• Greet guests and seat them as they arrive.
• Maintain an accurate waitlist and seating chart.
• Take and manage reservations where applicable.
• Balance guest flow across service stations during service.
• Inform guests when tables are ready and guide them to their tables.
• Assist servers and bus staff to maintain service efficiency.
• Perform other duties as required.

Skills

Experience in a high-volume restaurant

Basic computer skills

Excellent communication skills

Education

High school diploma or equivalent

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Managers.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation

• Compensation for this role is CAD $17.60 hourly, plus tips
• This position has been posted to fill a current vacancy

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!