Restaurant General Manager - Quick Service Restaurant

JRoss Recruiters; Lethbridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading restaurant group is seeking a Restaurant Manager in Lethbridge, Alberta. The role involves directing operations to ensure customer satisfaction, motivating team members, and managing budgets. Ideal candidates will have restaurant management experience, strong leadership skills, and a commitment to exceptional service.

Benefits

Competitive Salary & Bonus program

Comprehensive Employer Paid Group Benefits Program

Employee meals

Regular Team Building Employee Events

Employee discount at all restaurant brands

Career development and growth opportunities

Qualifications

• 1-2 years of restaurant management experience required.
• Demonstrates English language proficiency.
• Able to travel to the USA.

Responsibilities

• Directs preparation and sale of products to maximize customer satisfaction.
• Motivates team members to provide exceptional customer experience.
• Handles recruiting, selecting, and hiring effective team talent.

Skills

Leadership

Customer Service

Problem Solving

Teamwork

Time Management

Education

High School Diploma or GED

2 years of college preferred

Tools

Windows-based computer literacy

Job description

• Directs efficient and accurate preparation and sale of products to maximize customer satisfaction.
• Motivates and supports team members to provide an exceptional customer experience.
• Supportmaintenance of restaurants that are noticeably cleaner than others.
• Provide coaching and feedback to the restaurant team.
• Ensure that preventive maintenance of restaurant facility and equipment is completed by company standards.
• Implement marketing strategies and follow cash control / security procedures.
• Managing inventory and labour and applying financial reporting analysis to enhance restaurant results.
• Ensures compliance with government regulations, policies, employment laws, food safety, security, and operations.
• Handles recruiting, selecting, hiring, and retaining effective team talent.
• Available to work evenings, weekends, and holidays.
• Prompt and regular attendance for assigned shifts, meetings, and training.

Requirements

• High School Diploma or GED required
• 2 years of college preferred.
• 1-2 years of restaurant management experience.
• Complete all internal certification programs.
• Able to travel to USA
• Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
• Demonstrates strong math and Windows-based computer literacy.
• Demonstrates leadership and development skills.
• Prioritizes and organizes own and others’ work and time to meet deadlines and objectives.
• Identifies and solves complex problems; takes a new perspective on existing solutions.
• Persuades and motivates restaurant employees.
• Able to thrive in fast-paced environment
• Desire for growth and development
• Sets day-to-day direction for employees to support business objectives.
• Manages the restaurant budget and sets guidelines for operating within that budget.
• Interprets customer needs and assesses requirements.
• Contributes to achievement of team goals; promotes teamwork.
• Understand customer needs and identify solutions to non-routine requests.

Corporate Culture

Benefits :

• Competitive Salary & Bonus program
• Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision and EAP
• Employee meals
• Regular Team Building Employee Events
• Employee discount at all our restaurant brands
• Career development and growth opportunities

They understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service.

Diversity & Inclusion :

Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do. They are an equal-opportunity employer committed to accommodating people with special needs and welcomes applications from all interested parties. Accommodation will be provided in all parts of the hiring process in accordance with applicable policies when such needs are known and requested in advance.

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