Restaurant General Manager

SSP America; Ottawa; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Career Progression Opportunities

Quarterly bonus opportunity

Job summary

SSP Canada in Ottawa is seeking a Restaurant General Manager to lead a high-volume, full-service operation inside Ottawa International Airport. You will manage front and back-of-house teams, ensure food safety and quality, control costs, and drive merchandising and office processes.

A strong focus on budgeting, forecasting, and staff development is essential for success in this role. Qualified applicants have at least 4 years of restaurant management with bar experience, and are prepared for a

Qualifications

• High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
• Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
• Full-service restaurant management experience with bar environment; proficiency in MS Office and POS systems.
• Strong communication skills and ability to work with executives and diverse teams.
• Ability to obtain clearance on a Transport Canada background check.

Responsibilities

• Oversee Front and Back of House Operations.
• Ensure Food Quality and Safety.
• Control Costs.
• Lead and Develop the Team.
• Maintain Systems and Standards.
• Merchandising.
• Office Management.
• Forecasting and Budgeting.
• Problem Solving.

Skills

Leadership

Cost control

Budgeting

Forecasting

Team development

Food safety

Communication

Education

High School Diploma or equivalent

Associate’s degree or relevant coursework

Tools

MS Office

POS systems

Job description

Ottawa International Airport (YOW) | Urban Crave

Join Our Team as a Restaurant General Manager!

• $65,000 - $70,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities
• Full-service restaurant with bar environment

Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so, SSP Canada has an exciting opportunity for you in the dynamic setting of the Ottawa International Airport!

What You’ll Do

• Oversee Front and Back of House Operations
• Ensure Food Quality and Safety
• Control Costs
• Lead and Develop the Team
• Maintain Systems and Standards
• Merchandising
• Office Management
• Forecasting and Budgeting
• Problem Solving

What We’re Looking For

• High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
• Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
• Full-service restaurant management (with bar experience), proficiency in MS Office and POS systems, and strong organizational abilities.
• Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
• Ability to obtain clearance on a 5 year Transport Canada background check

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP Canada is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, and Employee Assistance Program.

Required

• This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

Diversity and Inclusion is a priority at SSP.

We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality.

We respect and protect human rights and prevent discrimination; and we positively impact our communities.

We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices.

If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.