Restaurant Assistant Manager

A&W Restaurants; Victoria; On-site; CAD 51,000; Full time

Job summary

A leading restaurant franchise in Victoria, BC, seeks an Assistant Manager to oversee daily operations. This role includes managing staff, ensuring compliance with health regulations, and maintaining superior service quality. Candidates should have 3 years of supervisory experience in the food industry and a Secondary School Certificate. The position offers a comprehensive benefits package and a starting salary of $50,003.20 annually.

Benefits

Medical/Dental Benefits

Group RRSP options

Qualifications

• 3 years experience in a restaurant supervisory role.
• Strong interpersonal skills and proven leadership.
• Knowledge of restaurant Operating Systems.

Responsibilities

• Supervise operations and ensure compliance with A&W standards.
• Train and develop staff; manage staff scheduling.
• Maintain cleanliness and high service quality standards.

Skills

Leadership

Interpersonal skills

Operational Management

Education

Secondary School Certificate or equivalent

Tools

Microsoft 365 Business applications

Job description

A&W Restaurants (Island Burgers Inc.) in Victoria BC, is looking for a permanent full-time Assistant Managerto start immediately at our Douglas Street location (3335 Douglas Street, Victoria, BC V8Z 3L2).

Base Salary: $50,003.20 annual

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.

Hours per week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 3 years of experience in the food industry. Supervisory/Management exp. is an asset.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

ROLE

The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.

RESPONSIBILITIES

Operations

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system
• Maintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is needed
• Schedules staff, including self, and assigns shift roles and responsibilities
• Knowledge of workplace climate goals and ensuring they are practiced daily

Human Resources

• Trains, develops, confronts poor performance
• Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goals
• Ensures Employment regulations are maintained on a daily basis
• Documents critical incidents and reports them to key individuals
• Completes daily, weekly, and period accounting administration as directed by the manager
• Manages inventory control, ordering, cost control and weekly inventory counts as directed by the manager
• Applies cash policies and food cost management principles

Customers

• Ensures that cleanliness standards and safe food handling practices are met
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
• Assists Manager with local store marketing
• Manages accidents or complaints, implementing service recovery program
• Ensures teams appearance is up to standard

QUALIFICATIONS

• 3 years experience in a restaurant supervisory role
• Strong interpersonal skills and proven leadership
• Expertise in all restaurant positions
• Complete knowledge of restaurant Operating Systems and Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERRED SKILLS

• Acceptable oral and written English communication skills
• Acceptable mathematical skills
• Ability to train and coach others in a ‘hands-on’ approach; imparting knowledge
• Competent in Microsoft 365 Business applications
• Ability to lead meetings

ADDITIONAL NOTES

Physical Demands

• Standing and walking for extended periods.
• Some heavy lifting

Job Posted: April 16, 2024

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!* 150

Do you live in this area OR are you willing to relocate to this location?*

At this moment, what is your Status in Canada?*

Have you completed Secondary School or equivalent?*

Within the past 5 years, have you worked a minimum of 3 years in the food preparation industry with 2 - 3 years of this experience working in a supervisory/management role?*

What is the highest level position you held in the food preparation industry? (i.e.: cook, cashier, supervisor, etc.)*

Do you have a valid Food Safe Certificate?*

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