Client Manager & Assistant (Full-Time, Remote)

theoptimaconsulting.com; Toronto; Remote; CAD 45,000 - 60,000; Full time

Job summary

A Canadian company seeks a dedicated freelancer for client management to maintain strong relationships and provide support - fully remote with a flexible schedule. The role involves guiding clients through the process and requires fluent English and creativity in problem-solving.

Benefits

Competitive salary

Performance-based bonuses

Fully remote work

Flexible schedule

Qualifications

• Experience in customer support or client-facing roles.
• Fluent in spoken and written English.
• Confident and professional on video calls.

Responsibilities

• Communicate with clients via video calls.
• Support clients and assist with account management.
• Research new tools and strategies.

Skills

Customer support

Fluency in English

Communication

Problem-solving

Creativity

Job description

We’re looking for a dedicated and professional freelancer to help manage our clients. This role is essential for maintaining strong client relationships and ensuring their needs are consistently met. It is a full-time position that requires excellent spoken English—please do not apply if your English is not fluent or have bad accent.

About Us

We are a Canadian company that has been in the market for over three years, proudly serving more than 100 clients. We’ve developed a detailed, step-by-step strategy that helps our clients generate income by opening sports betting accounts and placing calculated, risk-free smart bets. Our approach is simple, effective, and beginner-friendly.

Your Role

You will guide clients through our entire process and support them with anything they may need along the way. To ensure you’re fully equipped, you’ll begin by working closely with our founders, who will personally train you.

Key Responsibilities

• Communicate with clients via video calls (camera required)
• Support clients and assist with account management
• Use creativity and independence to solve problems
• Research new tools and strategies to improve the process

Interested? Apply now and join our growing team!

Requirements

Ideal Skills and Experience

• Experience in customer support or client-facing roles
• Fluent in English (spoken and written)
• Confident and professional on video calls
• Creative and resourceful problem-solver
• Stable and reliable internet connection
• Flexible schedule (you set the timing of client calls)
• Fully remote (work from anywhere)
• Competitive salary with performance-based bonuses