Restaurant Assistant Manager

A&W Restaurants Inc; Victoria; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading quick-service restaurant chain in Victoria is seeking a permanent full-time Assistant Manager to oversee restaurant operations. The role involves managing staff, ensuring adherence to A&W standards, and maintaining a high level of service and safety standards in a fast-paced environment. Ideal candidates will have supervisory experience in the food industry, strong leadership skills, and a commitment to staff development.

Benefits

Medical / Dental Benefits

Group RRSP

Qualifications

• 3 years experience in a restaurant supervisory role.
• Strong interpersonal skills and proven leadership.
• Expertise in all restaurant positions.

Responsibilities

• Supervise shift and daily operations of the restaurant.
• Train, develop, and ensure staff safety.
• Manage inventory, cost control, and customer service.

Skills

Interpersonal skills

Leadership

Team management

Education

Secondary School Certificate or equivalent

Tools

Microsoft 365 Business applications

Job description

A&W Restaurants (Island Burgers Inc.) in Victoria BC, is looking for a permanent full-time Assistant Manager to start immediately at our Douglas Street location (3335 Douglas Street, Victoria, BC V8Z 3L2).

Base Salary : $50,003.20 annual

Benefits which include an extensive single or family Medical / Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.

Education : Secondary School Certificate or equivalent

Experience : 3 years of experience in the food industry. Supervisory / Management exp. is an asset.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

ROLE

The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.

RESPONSIBILITIES

Operations

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system
• Maintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is needed
• Schedules staff, including self, and assigns shift roles and responsibilities
• Knowledge of workplace climate goals and ensuring they are practiced daily

Human Resources

• Trains, develops, confronts poor performance
• Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goals
• Ensures Employment regulations are maintained on a daily basis
• Documents critical incidents and reports them to key individuals
• Completes daily, weekly, and period accounting administration as directed by the manager
• Manages inventory control, ordering, cost control and weekly inventory counts as directed by the manager
• Applies cash policies and food cost management principles

Customers

• Ensures that cleanliness standards and safe food handling practices are met
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
• Assists Manager with local store marketing
• Manages accidents or complaints, implementing service recovery program
• Ensures teams appearance is up to standard

QUALIFICATIONS

• 3 years experience in a restaurant supervisory role
• Strong interpersonal skills and proven leadership
• Expertise in all restaurant positions
• Complete knowledge of restaurant Operating Systems and Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERRED SKILLS

• Acceptable oral and written English communication skills
• Acceptable mathematical skills
• Ability to train and coach others in a ‘hands-on’ approach; imparting knowledge
• Competent in Microsoft 365 Business applications
• Ability to lead meetings

ADDITIONAL NOTES

Physical Demands

• Standing and walking for extended periods.
• Some heavy lifting

Job Posted : April 16, 2024

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