Responsable de Restaurant

Northland Properties; Victoria; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Mentorship program

Flexible hours

EAP program

Medical insurance

Dental insurance

Life insurance

Meal discounts

Employee discounts

Competitive wages

Manager bonus program

RRSP matching

Job summary

Dencan Restaurants Inc. is seeking a Restaurant Manager in Canada to support the General Manager with daily operations, staff leadership, and guest experience. You will help drive sales growth, supervise approximately 15–20 crew members, and ensure adherence to brand standards and safety guidelines.

We value strong communication, financial insight, and a collaborative approach. The role offers career development opportunities and comprehensive benefits for full-time staff in a fast-paced,

Qualifications

• 3+ years of experience in restaurant or hospitality leadership/operations.
• Excellent English communication skills, written and spoken.
• Ability to interpret financial statements and drive results.
• Strong guest service mindset and interpersonal abilities.
• Collaborative team player with strong multitasking abilities.

Responsibilities

• Prepare and interpret financial and operational reports and analyze data to meet goals.
• Oversee assigned shifts and ensure brand standards are followed by hourly staff.
• Develop and coach hourly employees on standards, policies, and guest programs.
• Assist in attracting, hiring, onboarding, and retaining hourly talent.
• Support compliance with brand standards and provincial/federal regulations.
• Demonstrate commitment to guest satisfaction and company values.
• Perform additional duties as required.

Skills

Leadership/operations

English communication

Financial analysis

Guest service

Team player

Multitasking

Reliable transportation

Job description

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

Benefits & Perks

• Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
• Flexible hours
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Life insurance for full-time employees
• Meal discounts
• Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
• Competitive wages
• Competitive bonus program for managers
• RRSP matching for salary managers

What We Are Hiring

As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members.

Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.

What You'll Do

• You will prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
• You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
• You will develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
• You will work with the General Manager to attract, hire, onboard and retain the best hourly talent
• You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
• You will help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
• You will demonstrate a strong commitment to guest satisfaction and Denny’s Core Values when interacting with others
• You will perform other duties as required or assigned

Who You Are

• You have 3+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
• You are an effective communicator in English, both orally and in writing
• You have the agility to interpret and analyse financial statements
• You are a team player, collaborative and attentive
• You have excellent guest service and people skills
• You are self-motivated, organized, and able to multitask effectively
• You are licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations
• You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Submission of resume does not guarantee an interview or an actual transfer.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Dencan Restaurants Inc., however, only those applicants we wish to interview will receive a reply to their application.

ABSOLUTELY NO PHONE CALLS PLEASE

Dencan Restaurants Inc is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc takes seriously its obligations under the Human Rights Code.