Resource Coordinator - Access Winnipeg West

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 60,000 - 76,000; Full time

Job summary

Winnipeg Regional Health Authority in Winnipeg is seeking a Supervisory role within Home Care to coordinate Direct Service Staff and ensure delivery of services to Home Care clients. The incumbent will supervise DSS, manage scheduling, recruitment, and education needs, and uphold program standards and policies in alignment with the HCA/HSW Collective Agreement.

Experience supervising staff in a unionized healthcare setting and proficiency with Windows-based systems are required to succeed in

Qualifications

• Recognized post-secondary certificate and/or diploma in a health services or social sciences field required.
• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.

Responsibilities

• Supervise Direct Service Staff (DSS) including ISWs, HCAs, HSWs and RAs.
• Coordinate staffing to meet caseload demands and provide ongoing supervision and evaluation.
• Identify recruitment and education needs and arrange training as required.
• Ensure care plans align with standards, policies and collective agreement.

Skills

Organization

Problem solving

Interpersonal skills

Communication skills

Flexibility

Confidentiality

Cultural awareness

Teamwork

Independent work

Education

Health services or social sciences certificate/diploma

Tools

Computer systems

Job description

Requisition ID: 409207
Position Number: 20012202
Posting End Date: August 26, 2026
City: Winnipeg
Employer: Winnipeg Regional Health Authority
Site: WRHA Community Health Services - Access Winnipeg West
Department / Unit: A5 Assiniboine South Team
Job Stream: Clinical Support
Union: CUPE
Anticipated Start Date - End Date: ASAP - Indefinite
FTE: 1.00
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $29.743, $30.759, $31.827, $32.872, $34.088, $35.224, $36.468, $37.588

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

As a member of a Home Care Team, and accountable to the Manager Health Services, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) consisting of ISWs, HCAs, HSWs and RAs in accordance with the HCA/HSW Collective Agreement, program standards and policies, and care plans developed by Case Coordinators (CC).

The incumbent maintains a competent complement of DSS to meet case load demands including identifying recruitment and education needs; matching, assigning and scheduling DSS; and providing ongoing supervision and evaluation.

Experience

• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.

Education (Degree/Diploma/Certificate)

• Recognized post-secondary certificate and/or diploma in a health services or social sciences field required.

Certification/Licensure/Registration

• Must have a valid driver’s license and use of a vehicle.

Qualifications And Skills

• Exceptional organization and problem-solving skills.
• Ability to work in a fast-paced environment and to prioritize a large complex workload to meet deadlines.
• Exceptional interpersonal and communication skills (oral and written).
• Demonstrated ability to be flexible in a dynamic environment.
• Ability to maintain a high level of confidentiality.
• Knowledge and understanding of cultural diversity as it relates to clients and staff.
• Demonstrated ability to function as a team member, work collaboratively across sectors, and be an active participant in multi-disciplinary teams.
• Ability to work independently.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.