Resource Centre Coordinator - Vocational Services

Lifemark Health Group; Edmonton; On-site; CAD 50,000 - 60,000; Full time

Job summary

Lifemark Health Group in Edmonton, AB, is seeking a Resource Centre Coordinator - Vocational Services to manage the day-to-day operations of the Resource Centre and to support program participants in accessing community resources.

You will collaborate with internal teams and community organizations to ensure information is current, relevant, and easily navigable, helping clients progress toward employment goals and other supports as needed.

Qualifications

• Strong administrative and customer service skills with ability to build rapport.
• Excellent written and verbal English communication.
• Knowledge of local community resources and supports.
• Previous vocational assessments or employment services experience preferred.

Responsibilities

• Oversee day-to-day operations of the Resource Centre ensuring accessibility.
• Maintain and update information on community resources and supports.
• Provide general administrative support for the Resource Centre.
• Assist clients in identifying and accessing resources and supports.
• Collaborate with the internal team to address participant needs.

Skills

Administrative skills

Customer service

English communication

Resource navigation

Collaboration

Job description

Resource Centre Coordinator - Vocational Services

Permanent Full Time Individual Contrib Edmonton, AB, CA

Position Summary

The Resource Centre Coordinator is responsible for overseeing the day-to-day operations of the Resource Centre and ensuring it effectively supports the needs of program participants. This role works collaboratively with community organizations and the internal team to ensure resources are accessible, current, and responsive to participant needs.

The Coordinator supports clients in navigating community resources and connecting with appropriate supports that may assist them in addressing barriers and progressing toward employment or other program goals.

Key Responsibilities

• Oversee the daily operations of the Resource Centre to ensure it is organized, welcoming, and accessible to participants.
• Maintain and update information and materials related to community resources, employment supports, and other relevant services.
• Ensure that resource materials and information remain current and relevant to participant needs.
• Provide general administrative support related to the functioning of the Resource Centre.

Client Support and Resource Navigation

• Assist clients in identifying and accessing appropriate community resources and supports.
• Provide guidance to participants on navigating available community services.
• Support participants in connecting with external service providers when additional supports are required.

Internal Collaboration

• Work collaboratively with the internal program team to identify participant needs and appropriate resources.
• Share information on community services and resource updates with team members.
• Contribute to a coordinated approach to supporting participant success.

Minimum Qualifications

• Strong administrative and customer service skills, with the ability to build rapport and foster positive relationships.
• Excellent written and verbal communication skills in English, enabling effective interaction with diverse audiences.
• Knowledge of available community resources and supports
• Ideally, previous experience in vocational assessments or employment services, demonstrating a commitment to supporting individuals in overcoming barriers to employment.

Skills and Competencies

• Strong interpersonal and relationship-building skills.
• Ability to communicate effectively with individuals from diverse backgrounds.
• Strong organizational and administrative abilities.
• Ability to work collaboratively within a multidisciplinary team.
• Problem-solving skills and the ability to support individuals in navigating complex systems.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.