SCHEDULER

YWCA Hamilton; Hamilton; On-site; CAD 31,505 - 32,786; Full time

Benefits offered by this job

On-the-job training and professional development opportunities

Childcare discounts

Competitive total rewards package, including health benefits

Paid sick time eligibility

Job summary

YWCA Hamilton is seeking a Scheduler to provide support for scheduling within its 24/7 services. The ideal candidate will manage staff schedules ensuring compliance with collective agreements and YWCA policies. This role requires excellent organizational skills, data entry accuracy, and the ability to adapt quickly to changes.

Applicants should possess a diploma/degree in Administrative Studies and have at least one year of relevant experience. A commitment to equitable service and the community is essential, as well as proficiency in Microsoft Office.

Qualifications

• Minimum of 1 year of relevant experience in scheduling or administrative roles.
• Experience within a unionized social services environment preferred.
• Bilingual English/French or other languages is an asset.

Responsibilities

• Maintain staff schedules and manage vacation requests.
• Ensure compliance with staffing policies and procedures.
• Accurate data entry for scheduling updates.

Skills

Organizational skills

Verbal communication

Written communication

MS Office proficiency

Data entry accuracy

Education

Diploma or degree in Administrative Studies or equivalent

Tools

Payworks System

MS Excel

MS Word

Job description

Number of Vacancies: 1

Type of Contract: Temporary

Hours of Work: 37.5 / week

Compensation: $22.87 - $23.80

Job Code: 7-HAD-2026

Contract Start Date: TBD

Contract End Date: February 26, 2027

Department: Human Resources

Location: Hamilton, Ontario

About Us

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co‑create gender‑inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people‑centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two‑Spirit and gender‑diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life‑changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On‑the‑job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

The Scheduler will provide scheduling support to departments to ensure delivery of YWCA Hamilton 24/7 services and operations. The Scheduler will work closely with Department Leaders in order to provide scheduling support to employees on days, nights, weekends, and statutory holidays.

Key Responsibilities

• Maintains base schedule for staff with consistent schedules;
• Prepares schedules for posting by allocating staff coverage for known vacancies such as vacations, leaves of absence etc. according to established procedures and within parameters of applicable Collective Agreements and YWCA Hamilton Policies;
• Manages vacation schedules for staff; ensuring compliance with staffing needs, Collective Agreements and staff seniority for vacation scheduling;
• Responsible for accurate data entry into time management program to record all updates in a timely manner (e.g. absence from work, assignment of shifts, etc.);
• Replace call‑ins in accordance with staffing requirements and in compliance with Collective Agreements;
• Document call out responses;
• Provide schedules for management review and approval within applicable posting deadlines;
• Collaborate with leadership for hard to fill vacancies;
• Ensures compliance with YWCA Hamilton policies and procedures;
• Maintains appropriate Record keeping in accordance with YWCA Hamilton policies and procedures and confidentiality/privacy policies;
• Supports YWCA Hamilton mission, vision and values;
• Perform other duties as required.

Qualifications

• A diploma or degree in Administrative Studies, Business Administration, or equivalent education, training and experience;
• Minimum of 1 year of relevant experience working as a scheduler or in a clerical or administrative role;
• Experience with staffing and scheduling within a unionized social services environment preferred;
• Experience using Payworks System is an asset;
• Working knowledge of scheduling practices and collective agreement interpretation;
• Exceptional organizational skills with ability to prioritize tasks, work under pressure, meet deadlines, and quickly adapt to change;
• Excellent verbal and written communication skills;
• Detail oriented with accurate data entry skills;
• Must be able to work from a feminist, anti‑racist/ anti‑oppressive perspective;
• Bilingual English/French or other languages an asset;
• Strong skills using MS Office programs including Excel and Word; Ability to maintain a positive and professional approach at all times;
• Must provide a current Criminal Record and Judicial Matters Police Check or willing to obtain at own cost;

Working Conditions

• Works 37.5 hours per week;
• Schedule includes days, afternoons, nights and on‑call.

Access and Equity

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+, individuals with disabilities, and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to [e-mail]

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.